Certified Clinical Medical Assistant experienced in the public and private sector of the Healthcare industry, with extensive background in patient care and professionalism. Combined with a proven ability to communicate clearly with physicians, healthcare professionals and patients while successfully managing and multitasking. Adaptive person and can quickly incorporate and implement new procedures to maximize efficiency and productivity.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Certified Clinical Medical Assistant
Legacy Brain & Spine
Atlanta, GA
01.2023 - Current
Processed orders for medical supplies and lab equipment.
Assisted back office patient processes to reduce office wait times.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Administered medications under physician's supervision.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted in scheduling appointments for patients over the phone or via email communication.
Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
Documented notes during patient visits.
Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Facilitated referrals from primary care providers to specialists for further testing or treatment options.
Incorporated outside records into charts and EHR.
Responded to patient callbacks and phone-in prescription refill requests.
Explained treatment procedures and physicians' instructions.
Positioned patients properly during examination or treatment for comfort and safety.
Performed wound care management including dressing changes and debridement when necessary.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Performed patient intake, including taking vital signs and medical histories.
Scheduled appointments for patients via phone and in person.
Contacted pharmacies to submit and refill patients' prescriptions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Educated patients about medications, procedures and physician's instructions.
Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
Prepared treatment rooms for patient examinations.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Responded quickly to emergent situations within the clinic setting by following established protocols.
Understood and followed oral and written directions.
Exceeded customer satisfaction by finding creative solutions to problems.
Identified needs of customers promptly and efficiently.