SHEVON INGRAM ROACH

Knowledge of postal regulations and procedures governing the use of mail to explain to residential, business customers.

Maintain records and prepare various reports pertaining to the production of mail volumes processed for tour.

Interpret instructions and specifications.

Perform basic arithmetic computations.

Analyze analyze, explain, and apply laws, regulations, rulings, and procedures pertinent to the work to be performed.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Provided administrative support for judges and state courts

Arranged trial dates

scheduled court appearance

Prepared and mailed court orders

Managed court fee payments

Prepared Warrants

Provided accurate information to Lawyers, Customers, upon receiving inquires

Processed and keyed data