Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shevon Calandra Noble

Chicago,IL

Summary

Looking to obtain an opportunity that will utilize my skills. Would like a position that will allow upward mobility. Have experience in Finance, Originating loans, Processing Loans, Closing, Funding, Post Closing and Title companies. Summary of Qualifications are Hotel experience as a Front Desk Clerk and Auditing. Ten plus years Customer Service, Account Executive, Mortgage Specialist, Business Administration Excel Word Power Point Typing Tax Preparer (Business and Individual) Accomplishments Top 5 Loan Officer Completed Tax School at Jackson Hewlett Collaborated with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Provided required weekly, monthly and quarterly reports listing sales figures and client histories. Dedicated Tax Preparer versed in statement review, return preparation and filing procedures. Bringing ten years of experience helping clients maximize return values while minimizing liabilities.

Overview

27
27
years of professional experience

Work History

Tax Preparer/Owner

Noble Tax Service
Chicago, IL
05.2012 - Current
  • Generated leads for new sales through telephone and email contact with customers
  • Prepared Business and Individual Tax Returns
  • I also printed and issued checks.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

Customer Service Representative

Alorica at Home
Remote, Georgia
08.2015 - 03.2021
  • Taking inbound calls
  • Liaison between Vendors and Customers
  • Customer Service and Problem Solve
  • Schedule appointments
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

HUD Specialist

Ecova, Aerotek
Sandy Springs, GA
01.2015 - 04.2016
  • Clear title on foreclosed homes
  • Remove Liens
  • Process payments
  • Close Properties
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Followed all company policies and procedures to deliver quality work.

Member Service Representative

Shell Vacations LLC
Chicago, IL
11.2004 - 03.2014
  • Sold Timeshares and booked travel (Air travel, Resort, and Cruise) for clients.
  • I also collected payments on invoices.
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor of Science - Accounting

Colorado Tech University
Colorado Springs, CO
05.2024

Skills

  • Deductible Expense Identification
  • Tax Form Completion
  • Client Invoicing
  • Client Tax Services
  • Intuit QuickBooks
  • Tax Computation
  • IRS Correspondence
  • Due Diligence
  • Income Statements
  • Financial Statements Expertise
  • Payroll Familiarity

Affiliations

Volunteer Work for "Just Because Mentoring Service." We service disadvantage youth with computer literacy, resume writing, financial literacy, and etiquette.

Timeline

Customer Service Representative

Alorica at Home
08.2015 - 03.2021

HUD Specialist

Ecova, Aerotek
01.2015 - 04.2016

Tax Preparer/Owner

Noble Tax Service
05.2012 - Current

Member Service Representative

Shell Vacations LLC
11.2004 - 03.2014

Bachelor of Science - Accounting

Colorado Tech University
Shevon Calandra Noble