Shevyn Burnette

• Streamlined accounts payable processes by implementing efficient invoice management .
• Ensure timely payment of bills for process and approval based on payment terms.
• Reconcile AP accounts and address any discrepancies.
• Reconcile AR accounts and address any discrepancies.
• Prepare and send out statements of account and reminders to
  clients.
• Prepare regular financial reports, including accounts receivable aging reports and accounts payable reports.
• Monitor overdue accounts and follow up on outstanding payments.
• Resolved all disputed invoices due to amount discrepancies through employee/carrier communications.
• Reviewed statements submitted by carrier for resolution on any past due invoices or missed invoice submission to stay in current status .
• Brought the company down to a 2% collection through persistence, organization , maintaining statements and proper invoicing procedures.
• Set organization through reports created through Microsoft Excel .
• Checking invoices for accuracy .
• Responding to emails in a timely manner for resolution as well as AP/AR related questions and concerns .
• Navigation through carrier / customer profiles.
• Remittance retrieval .
• NOA /Banking information updates.

• Provided high quality service to patrons from start to finish.

• Promoted company and brought in new business.

• Maintained high volume of repeat customers.

• Performed opening and closing procedures and side work duties according to station rotation assignment and established checklist.

• Preform cashiering functions by closing checks and preparing end of shift paperwork

• Assist with special events or outdoor events as scheduled and trained.

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Leader in commission due to high volume of upselling .

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Suggested wine pairings to go with specific menu items.
• Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
• Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
• Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
• Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
• Trained new servers on fine dining etiquette and company standards, improving overall team performance.
• Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.