Shey Galloway
Summary
Skilled Pharmacy Technician with 9 Years experience in medication preparation, customer interaction, sterile compounded, hazardous medication and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Camp Store Attendant
Ohio State Parks
04.2024 - Current
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Supported loss prevention initiatives by monitoring customer activity closely, reporting suspicious behavior when necessary.
- Handled customer inquiries over phone calls professionally while providing accurate information regarding products or services offered at the store.
Pharmacy Technician
Genoa
11.2023 - 03.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, compounded and inventoried medication to keep accurate records.
- Assisted in management of prescription deliveries, improving patient convenience.
- Set up and modified patient profiles to include current medications and insurance details.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
Southern Ohio Medical Center
06.2016 - 11.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Knowledge in hazardous packaging and compounding.
- Knowledge of sterile and non-sterile procedures of compounding.
- Delivered medications to floors and Pyxis Machines.
- Pulled stock, labeled, and inventoried medication to keep accurate inventory.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Education
EXCPT - Pharmacy Technician
Scioto County Career Technical Center
Lucasville, OH01.2016
High School Diploma -
Washington Nile
West Portsmouth, Ohio05.2010
Skills
- Aseptic Techniques
- Attention to Detail
- Customer Service
- Confidentiality and HIPAA
- Workflow Optimization
- Team Collaboration
Certification
- Certified Pharmacy Technician (ExCPT)
- Register Pharmacy Technician - Ohio State Board of Pharmacy
Timeline
Camp Store Attendant
Ohio State Parks
04.2024 - Current
Pharmacy Technician
Genoa
11.2023 - 03.2024
Pharmacy Technician
Southern Ohio Medical Center
06.2016 - 11.2023
EXCPT - Pharmacy Technician
Scioto County Career Technical Center
High School Diploma -
Washington Nile
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