Sheyenne Sizemore
Hamilton
Summary
Dynamic and dedicated professional with extensive experience in customer service and cleaning roles, notably at Crystal Clean. Proven track record in enhancing client satisfaction through effective communication and meticulous cleaning practices. Skilled in time management, leading a team and maintaining high standards of sanitation, consistently exceeding productivity goals while fostering strong team collaboration.
Overview
9
9
years of professional experience
Work History
House Cleaner
Crystal Clean
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Operated electronic backpack vacuums and floor sweepers.
Customer Service Representative
Speedway Gas Station
04.2018 - 12.2025
- Cashier
- Cook
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Car Wash Attendant
White Water Express
03.2022 - 11.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Contributed to increased sales by upselling additional services such as waxing and detailing.
- Maintained and repaired car wash equipment to meet operational demand.
- Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
Manager
McAlister's Deli
06.2019 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Warehouse Worker
Gardens Alive! Inc.
12.2018 - 04.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Customer Service Representative
McDonalds
04.2017 - 01.2018
- Cross trained on every position
- Took orders and made food as well as window.
- Opened and closed
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Hamilton High School
Hamilton, OHSkills
- Time management
- Team Player
- Following directions
- Quick Learner
- Hardworker
- Leadership
- Accountability
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
Timeline
House Cleaner
Crystal Clean
06.2023 - Current
Car Wash Attendant
White Water Express
03.2022 - 11.2022
Manager
McAlister's Deli
06.2019 - 08.2021
Warehouse Worker
Gardens Alive! Inc.
12.2018 - 04.2019
Customer Service Representative
Speedway Gas Station
04.2018 - 12.2025
Customer Service Representative
McDonalds
04.2017 - 01.2018
Hamilton High School
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