Sheyanne Phillips

Providing consultations and the subsequent services of

• Ultrasound cavitation
• Vacuum therapy
• Manual lymphatic massage/shaping massage.
• Wood therapy
• Fat freezing
• EMS
• Endermology
• Cryotherapy
• Taking measurements and photographs as required for treatment to track progress

Consulting with clients, including:

• Assessing areas of concern
• Suggesting treatment plans if requested by the client, including educating the client on the different services offered.

• Worked closely with shift manager to solve problems and handle customer concerns
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
• Set positive tone for entire dining experience as first point of contact for incoming guests
• Processed orders and sent to kitchen employees for preparation

• Oversaw fast-paced front desk operations and guests' needs at busy facility
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
• Collaborated with team members to handle guest requirements from check-in through check-out
• Took reservations over phone and through email, recording guest information in computer system and verifying details
• Maintained high level knowledge of all hotel services offered to answer guest questions

• Processed order transactions and provided customers with detailed itineraries, tickets, and receipts (sold, printed, and issued tickets)
• Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces
• Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints
• Directed ticket holders to seats and facility locations
• Monitored guests for compliance with safety and security protocols, raising any issue with security