Sheyanne Alicia Gould
Bronx,NY
Summary
Dependable, competent and motivated. Developed a responsible approach to any task. Maintain a professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Urban Company
Travel House Cleaner
08.2023 - Current
- Cleaners travel to client homes and apartment buildings to complete standard and deep cleanings for customers living in Manhattan, Brooklyn, and Queens
- Traveling to clients home with all equipment as needed cleaning more then 1 room and kitchen also laundry
- Having time management skills / Texting clients, using updated apps
Front Desk Receptionist
Lite And Easy, Car Wash & Details
01.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Scheduled,coordinated and confirmed appointments for customers
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Housekeeper
The Woodland Inn
1 2020 - 9 2023
- Clean, vacuum, dress beds and sanitize rooms and other public areas of the hotel
- Having strong time management skills, multitasking throughout my schedule
- Anticipates customer needs and leaves appropriate products for guest use
- Checking fixtures and appliances and reporting any malfunctions to the maintenance team
- Stocking room supplies, including minibar contents, beauty products, and coffee/tea area supplies
Personal babysitter
Stacey Klein
01.2017 - 12.2019
- Being enthusiastic by also multitasking caring for twins ages 10 during parent's schedules
- Washed dishes and laundry instructed children during bi-weekly deep cleaning full house over 5 rooms
- Preparing food, dinner between two and five times per week (prepared lunch for kids)
- Assist with homework activities and school projects
- Coordinate bedtime preparation - brushing teeth, face washing, potty
- Clean up the house every night before the parents return
Personal housekeeper
Stacey Klein
01.2017 - 12.2019
- Following a daily schedule of cleaning activities including sweeping mopping laundry, during deep cleaning
- Sanitized toilets, sinks, showers, and kitchen surfaces
- Running errands shopping for the home, picking up packages
- Looking after family pets
- Restock home with items and organized pantry
Education
Diploma -
Preparatory School
Manhattan, NYSkills
- Communication skills
- Microsoft office
- Time Management
- Self-motivation
- Computer skills
- Front Desk Reservations
- Word Processing
- Team Collaboration
Timeline
Urban Company
Travel House Cleaner
08.2023 - Current
Front Desk Receptionist
Lite And Easy, Car Wash & Details
01.2022 - 01.2023
Personal babysitter
Stacey Klein
01.2017 - 12.2019
Personal housekeeper
Stacey Klein
01.2017 - 12.2019
Housekeeper
The Woodland Inn
1 2020 - 9 2023
Diploma -
Preparatory School