Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheyenne Encinias

Roy,UT

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front End Sales Associate

Target
Riverdale, UT
08.2024 - Current
  • Greeted customers with a friendly and professional demeanor.
  • Provided excellent customer service by responding to inquiries promptly and accurately.
  • Operated cash register to process payments from customers.
  • Delivered packages to customers in a timely and efficient manner.
  • Performed daily opening and closing procedures at the store.
  • Adhered to loss prevention policies and procedures while handling money transactions.
  • Organized promotional materials for special events or holidays.
  • Processed returns and exchanges efficiently and courteously.
  • Followed safety protocols while handling hazardous materials such as cleaning supplies.
  • Conducted regular price checks to ensure competitive prices in the market.
  • Processed orders quickly and accurately according to customer specifications.
  • Managed smooth flow of customers at fast-paced checkout by checking carts, assisting with bulky items and processing accurate orders.
  • Kept front end clean, neat and well-stocked with merchandise to promote customer sales.
  • Focused attention on customers to help each feel welcomed and fully served.
  • Handled problems such as incorrect prices and missing tags independently.
  • Collaborated with customer service team to resolve advanced concerns.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Sales Associate

Dillards Department Store
Layton, UT
11.2023 - 03.2024
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Northridge High School
Layton, UT
06-2023

Skills

  • Payment Processing
  • Cash Handling
  • Product Sales
  • Written and oral communication skills
  • Customer Service
  • Excellent communication skills
  • Listening Skills
  • Product Recommendations
  • Merchandising understanding

Certification

  • ASE Certified in Welding

Timeline

Front End Sales Associate

Target
08.2024 - Current

Sales Associate

Dillards Department Store
11.2023 - 03.2024

High School Diploma -

Northridge High School

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Sheyenne Encinias