Sheyenne Goolsby
Miami
Summary
Exhibited strong leadership qualities, resulting in the achievement of several key leadership positions throughout career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Consolidated Funding
Front Desk Representative
Miami, FL
02.2025 - 11.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Housekeeping Supervisor
Loews Hotels
Kansas City, MO
01.2023 - 09.2024
- Oversaw daily housekeeping operations to ensure exceptional cleanliness standards.
- Facilitated training and mentorship for team members on effective cleaning techniques and safety protocols.
- Executed thorough inspections of guest rooms and public areas to uphold quality standards.
- Managed scheduling for housekeeping staff to enhance operational efficiency.
- Established inventory management processes to optimize cleaning supplies and equipment usage.
- Addressed guest complaints promptly, ensuring satisfaction through effective service recovery.
- Facilitated cross-departmental collaboration to resolve maintenance issues affecting guest experience.
- Designed training materials that streamlined onboarding processes for new housekeeping staff.
- Collaborated with front desk staff to ensure timely responses to guest requests.
Warehouse Associate
Amazon
Kansas City, MO
12.2021 - 01.2022
Executed efficient package sorting processes to ensure accurate placement in designated areas.
Planet Fitness
Front Desk Position
Kansas City
03.2020 - 11.2020
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High school diploma or GED - undefined
Skills
- Assisted in packaging products for distribution Supported quality control processes to ensure packaging standards Collaborated with team members to streamline packaging operations
- Oversaw inventory management and logistics operations within warehouse environment
- Managed customer service operations for one year, ensuring efficient resolution of client inquiries
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Executed service delivery to enhance customer satisfaction and operational efficiency
- Oversaw food service operations, ensuring efficient delivery and quality standards
- Executed culinary tasks in fast-paced kitchen environment for one year
- Assisted teams in achieving project goals through effective collaboration Supported team members in completing tasks on schedule Contributed to a positive team environment by fostering open communication
- Managed veterinary care and treatment plans for diverse animal species
- Assisted veterinarians in daily tasks to provide quality care for animals Supported animal handling and restraint during examinations and treatments Maintained cleanliness and organization of veterinary facilities
- Assisted guests with inquiries and requests to enhance their experience Supported team members in daily operations to maintain service standards Contributed to a positive atmosphere through friendly interactions with customers
- Oversaw daily hotel operations, ensuring exceptional guest experiences
- Assisted guests with inquiries and requests to enhance their experience Supported team members in maintaining a welcoming environment Facilitated communication between guests and staff to resolve issues promptly
- Executed comprehensive janitorial services to maintain cleanliness and hygiene standards
- Executed culinary techniques to prepare diverse dishes with precision
- Assisted in food preparation and service tasks Supported compliance with health and safety regulations Maintained cleanliness and organization of food handling areas
- Demonstrated exceptional organizational skills to streamline project workflows
- Assisted teams in organizing schedules to meet deadlines Supported project planning to optimize time allocation Coordinated tasks to enhance workflow efficiency
- Assisted in maintaining cleanliness and safety standards in industrial environments Supported teams in executing cleaning protocols effectively Contributed to the organization of cleaning supplies and equipment
- Assisted in maintaining cleanliness and organization of workspaces Supported team members in achieving a tidy environment Contributed to overall hygiene standards through regular cleaning tasks
- Demonstrated effective communication skills to facilitate collaboration and information exchange
- Assisted in maintaining cleanliness of commercial spaces Supported team in executing daily cleaning tasks Contributed to a safe and hygienic work environment
- Executed sanitation protocols to ensure compliance with health and safety standards
Certification
Cleaning certificate
Languages
Spanish
Limited Working
Timeline
Consolidated Funding
Front Desk Representative
02.2025 - 11.2025
Housekeeping Supervisor
Loews Hotels
01.2023 - 09.2024
Warehouse Associate
Amazon
12.2021 - 01.2022
Planet Fitness
Front Desk Position
03.2020 - 11.2020