A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Insurance Verification Specialist
Laird Clinic of Family Medicine
Starkville, MS
02.2024 - Current
Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Checked documentation for appropriate coding, catching errors and making revisions.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Greeted customers warmly and made them feel welcome.
Administrative Assistant
Oktibbeha County Health Department
Starkville, MS
11.2023 - 02.2024
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Answered customer inquiries via phone and email.
Scanned documents into digital format for storage purposes.
Rural Mail Carrier Associate
United States Postal Service, USPS
Starkville, MS
10.2016 - 12.2022
Ensured proper delivery of mail and packages to rural customers according to established guidelines.
Loaded and unloaded trucks with mailbags or parcels using forklifts or pallet jacks.
Organized all incoming and outgoing mails in an orderly fashion.
Reported any suspicious activity noticed during delivery rounds.
Observed all traffic laws while driving through rural areas.
Assisted other carriers during peak periods or when needed due to absences from work.
Education
Bachelor of Science - Business Administration And Management
Mississippi State University
Starkville, MS
05-2025
Associate of Applied Science - Medical Office Management
Meridian Community College
Meridian, MS
05-2024
Skills
Data Security and Confidentiality
Customer Relationship Management
Clerical Support
Eligibility Determination
Skilled in Microsoft Office
Computer Knowledge
Daily Reporting
Database entry
Documentation and Recordkeeping
Timeline
Insurance Verification Specialist
Laird Clinic of Family Medicine
02.2024 - Current
Administrative Assistant
Oktibbeha County Health Department
11.2023 - 02.2024
Rural Mail Carrier Associate
United States Postal Service, USPS
10.2016 - 12.2022
Bachelor of Science - Business Administration And Management
Mississippi State University
Associate of Applied Science - Medical Office Management
Medical Assistant (Front & Back Office) at Dr. Debnath Family Medicine ClinicMedical Assistant (Front & Back Office) at Dr. Debnath Family Medicine Clinic
Rehabilitation Specialist at Mississippi Department Of Rehabilitation ServicesRehabilitation Specialist at Mississippi Department Of Rehabilitation Services