Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheyla Corona

Greenwood,SC

Summary

Results-driven professional excelling in fast-paced office environments. Strong customer service, multitasking and time management abilities. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Teller

Countybank
Greenwood, SC
07.2023 - Current
  • Receive and process customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Provide exceptional customer service while accurately processing routine transactions in person and over the telephone.
  • Balance cash drawers on a daily basis.
  • Handle large volumes of currency quickly and accurately with minimal errors.
  • Assist customers in opening new accounts and completing required paperwork.
  • Issue and redeemed cashier checks, traveler's checks and savings bonds.
  • Met or exceeded sales goals by promoting bank products and services. Identifying customer's needs to refer them to other areas of the bank for additional services.
  • Adhered to financial services security and audit procedures.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Count currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Verify amounts and integrity of every check or funds transfer.
  • Maintain accurate records of all transactions and balances within the vault.
  • Research and resolve out-of-balance transactions via electronic or paper receipts and transaction manager naming system for retrieving check items.
  • Vault management.
  • Perform monthly self review/audit.
  • Handle branch capture and deposit review.

Recruiter/Account Manager/Payroll Clerk

Rl Enterprise & Associates
Greenwood, SC
08.2016 - 02.2023
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution.
  • Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Facilitated job application processes for qualified candidates.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Hired employees and processed hiring-related paperwork.
  • Scheduled or conducted new employee orientations.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Recruited, hired and trained new hires to optimize profitability.

Cashier

Migs Pizza Castle
Greenwood, SC
06.2013 - 12.2016
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Education

Associate of Applied Science - Business Administration- Accounting Concentration

Piedmont Technical College
Greenwood, SC
08.2019

Honors Accounting Certificate

Piedmont Technical College
Greenwood, SC
08.2019

High School Diploma -

Emerald High School
Greenwood, SC
06.2014

Skills

  • Bilingual-Fluent in Spanish and English
  • 2 years of Banking Experience
  • Cash drawer balancing
  • 10 years of Customer Service Experience
  • Payroll Administration
  • Payroll Software Proficiency
  • Excel Proficiency
  • Data Entry and Maintenance
  • Employee Hiring and Retention
  • Attention to Detail
  • Employee Onboarding and Offboarding/ Onboarding Paperwork

Timeline

Teller

Countybank
07.2023 - Current

Recruiter/Account Manager/Payroll Clerk

Rl Enterprise & Associates
08.2016 - 02.2023

Cashier

Migs Pizza Castle
06.2013 - 12.2016

Associate of Applied Science - Business Administration- Accounting Concentration

Piedmont Technical College

Honors Accounting Certificate

Piedmont Technical College

High School Diploma -

Emerald High School

Similar Profiles

CREATE PROFILE