Sheyla Garcia
Lake Elsinore,CA
Summary
Recent graduate with a bachelors in Psychology, equipped with a solid foundation in psychological principles and methodologies. Demonstrated proficiency in Excel and data entry, showcasing meticulous attention to detail and a commitment to accuracy. Adept at collecting, analyzing, and interpreting data to derive meaningful insights. Strong organizational and communication skills, coupled with a passion for leveraging psychological understanding to contribute to organizational success. Eager to apply academic knowledge and technical expertise in a challenging entry-level position, to utilize Excel proficiency and data management skills to support any goals.
Overview
4
4
years of professional experience
Work History
President of Student Organization Psychology
CSUSM
08.2022 - 12.2023
- Provide visionary leadership to the club, setting goals and direction.
- Inspire and motivate club members to actively contribute to the club's mission.
- Oversee and coordinate all club activities, meetings, and events.
- Ensure that the club operates in accordance with its constitution and guidelines.
- Plan and organize club events, meetings, and activities.
- Coordinate logistics, secure venues, and manage resources effectively.
- Facilitate a smooth transition for incoming club leadership.
- Provide guidance and documentation to ensure continuity in club operations.
Customer Service/greeter/receptionist
Toyota Valley Temecula
09.2021 - 09.2023
- Responsible for warmly greeting customers upon arrival
- Correctly provided customers with information about company and products as needed
- Provided customized assistance to guests with special needs
- Greeted all customers, operated cash register, and accurately recorded all sales
- Communicated customer concerns and requests to management
- Handle over 60+ calls and provide correct information to customers.
receptionist Front desk
Rodeway inn & suites
01.2020 - 08.2021
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities
- Managed customer complaints and rectified issues to complete satisfaction
- Analyzed, examined, and interpreted account records, compiled financial information, and reconciled reports and financial data
- Performed process analysis and communicated recommendations to management
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement
- Handled payment processing duties and provided customers with receipts and proper customer change.
Education
Bachelors of science - Science/Mathematics, Clinical Psychology Candidate
California State University San Marcos
San Marcos, CA05.2024
Associates of Arts - Science/Mathematics, Clinical Psychology Candidate
Mount San Jacinto College
01.2021
Skills
- Customer service
- Oral and written communications
- 120 WPM
- Bilingual (English, Spanish)
- Critical thinking
- Time management
- Handling Pressure
- Multitasking abilities
Personal Information
Title: Front Desk/ Receptionist
Timeline
President of Student Organization Psychology
CSUSM
08.2022 - 12.2023
Customer Service/greeter/receptionist
Toyota Valley Temecula
09.2021 - 09.2023
receptionist Front desk
Rodeway inn & suites
01.2020 - 08.2021
Bachelors of science - Science/Mathematics, Clinical Psychology Candidate
California State University San Marcos
Associates of Arts - Science/Mathematics, Clinical Psychology Candidate
Mount San Jacinto College
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