Sheyla Gonzalez
Summary
Clerk with a focus on supporting unit functioning through efficient patient record management, form processing, and exceptional customer service. Dedicated to fostering a positive and productive work environment through effective communication and organized record-keeping. Diligent professional with background as Front Desk. Proven track record in managing front desk operations, customer service, and administrative tasks. Strong communication skills paired with the ability to quickly adapt to new software and procedures. Demonstrated impact through effective problem-solving abilities and streamlining office activities for maximum efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front desk
Zambrano Pediatrics
06.2020 - Current
- Responsibilities: scheduling appointments, taking calls, coordinating activities, keeping patients' records organized, processing forms, restocking supplies for the working area, maintaining an organized filing system.
Agriculture
G&D Ornamental's
05.2017 - 05.2020
- Responsibilities: keeping plants cleaned, organizing the merchandise, watering plants.
Education
Nursing Generic
Miami Dade College
South Dade Senior High
Homestead, FL06.2020
Skills
- Medical Records Management
- Facsimile machine operation
- Problem-solving
- Initiative-taking
- Scheduling appointments
- Document Management
- Medical Transcription
- Records Management
- HIPAA Compliance
- Medical Terminology
- Front Desk Operations
Certification
- EKG certified
- CPR certified
References
Available upon request.
Languages
Spanish
Full Professional
English
Full Professional
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led the team to a productive work environment while maintaining to reach the goal of patients to be seen for the day.
Timeline
Front desk
Zambrano Pediatrics
06.2020 - Current
Agriculture
G&D Ornamental's
05.2017 - 05.2020
Nursing Generic
Miami Dade College
South Dade Senior High
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