Sheyla Hernandez
Los Angeles,CA
Summary
Dynamic Ortho Receptionist at Western Dental & Orthodontics, adept at enhancing client experiences through exceptional verbal communication and organization skills. Streamlined front desk operations, improving efficiency and client satisfaction. Proficient in appointment scheduling and data entry, ensuring accurate records and timely service in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Ortho Receptionist
Western Dental & Orthodontics
11.2023 - 05.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Roybal High School
Los Angeles, CASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Multi-line telephone operation
- Document management
- Calendar management
- Typing speed
- Tech-Savvy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ortho Receptionist
Western Dental & Orthodontics
11.2023 - 05.2025
Roybal High School
Similar Profiles
Mia DiazMia Diaz
Receptionist at Western Dental OrthodonticsReceptionist at Western Dental Orthodontics
Kenia ValdezKenia Valdez
Front Office Receptionist at Western Dental & OrthodonticsFront Office Receptionist at Western Dental & Orthodontics
Esmeralda PacasEsmeralda Pacas
Receptionist at Western Dental & OrthodonticsReceptionist at Western Dental & Orthodontics
Matthew FloresMatthew Flores
Tire Technician/Customer Support at B&S Tire ServicesTire Technician/Customer Support at B&S Tire Services
Devin KoperaDevin Kopera
Local Sales Manager at YelpLocal Sales Manager at Yelp