SHEYLA MONTERROSO
Overview
8
8
years of professional experience
Work History
Child and Family Specialist
Tarzana Treatment Centers
Tarzana, CA
09.2023 - Current
- Conducted home visits regularly to assess living conditions, safety concerns, and overall familial well-being within their environment.
- Developed trusting relationships with families by building rapport, demonstrating empathy, and maintaining professional boundaries.
- Facilitated the development of healthy coping mechanisms among the child experiencing mental health challenges or substance use disorders.
- Evaluated the effectiveness of intervention strategies through regular progress reviews, adjusting approaches as needed for optimal outcomes.
- Promoted child well-being by connecting families to essential community resources and support services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
Assistant Director
North Valley Military Institute
Sun Valley, CA
07.2022 - 06.2023
- Worked closely with director to provide effective assistance for specific aspects of operation and events.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Assisted Director in developing innovative programs to improve students' academic performance and retention rate.
- Streamlined communication between teachers, parents, and administrators to foster collaborative learning environment.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside classroom setting.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
Teacher’s Assistant/ Extended Learning Staff
North Valley Military Institute
Sun Valley, CA
08.2016 - 07.2022
- Contributed to positive learning environment by addressing individual student needs, promoting equity and inclusion.
- Adapted teaching methods to suit different learning styles, increasing student satisfaction.
- Organized resources and materials for outdoor educational activities, broadening learning environment.
- Oversaw approximately 30 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Managed classroom behavior effectively, creating positive learning atmosphere conducive to academic success.
- Established positive relationships with customers and other staff members.
Intern
Child Care Resource Center
Northridge, CA
08.2020 - 05.2021
- Assisted in creating mental health and disability directories
- Gathered, organized and input information for hiring screenings
- Attend community meetings for resources and upcoming events for families
- Sorted and organized files, spreadsheets and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Teacher’s Assistant
Weekday Preschool
Northridge, CA
02.2019 - 12.2019
- Monitored approximately 20 students inside and outside the classroom to observe behavior, enforce rules, and maintain safety
- Supported student learning objectives through personalized and small group assistance.
- Contributed to a positive educational setting by delivering gentle discipline and promoting student success.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
Bachelor of Arts - Child and Adolescent Development
California State University
Northridge, CA05.2021
Associate of Arts - Early Childhood Education
Los Angeles Pierce College
Woodland Hills, CA06.2019
Skills
- Fluent in English and Spanish
- Proficient in Microsoft word, Excel, PowerPoint, Outlook, Zoom, Teams
- Crisis Management
Timeline
Child and Family Specialist
Tarzana Treatment Centers
09.2023 - Current
Assistant Director
North Valley Military Institute
07.2022 - 06.2023
Intern
Child Care Resource Center
08.2020 - 05.2021
Teacher’s Assistant
Weekday Preschool
02.2019 - 12.2019
Teacher’s Assistant/ Extended Learning Staff
North Valley Military Institute
08.2016 - 07.2022
Bachelor of Arts - Child and Adolescent Development
California State University
Associate of Arts - Early Childhood Education
Los Angeles Pierce College