Sheyla Ramirez
Cypress,TX
Summary
Dynamic security professional with experience at Southwest Key Program, adept in crisis intervention and conflict resolution. Proven ability to enhance youth development through structured activities while ensuring safety through effective CCTV monitoring and incident reporting. Detail-oriented and committed to fostering a respectful environment, reinforcing accountability among at-risk youth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Staff
Southwest Key Program
05.2024 - 03.2025
- Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Established clear expectations for behavior within the residential facility, reinforcing accountability among youths in our care.
Youth Care Worker
Southwest Key Program
02.2019 - 05.2024
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
Education
Medical Assistant -
Sanford–Brown
Houston, TX07.2013
High School Diploma -
Hastings
Houston, TX05.2011
Skills
- CCTV monitoring
- Detail-oriented
- Fire safety awareness
- Patrolling techniques
- Vehicle inspection
- Incident reporting
Certification
CPR
CPI
Languages
Spanish
Full Professional
Timeline
Security Staff
Southwest Key Program
05.2024 - 03.2025
Youth Care Worker
Southwest Key Program
02.2019 - 05.2024
Medical Assistant -
Sanford–Brown
High School Diploma -
Hastings
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