Sheyla White
La Vergne,TN
Summary
Customer-focused professional with experience in guest relations, reservation coordination, patient preparation, and exam room readiness. Brings strong communication, attention to detail, and a calm, organized approach that supports smooth service, accurate records, and positive experiences in busy environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
CT Tech Assistant
Cool Springs Imaging
Franklin, Tennessee
10.2024 - Current
- Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
- Positioned patients for accurate abdominal, chest, and head imaging studies.
- Maintained CT equipment and supplies, ensuring daily imaging room readiness for optimal patient care.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions, and expectations.
- Fostered patient relationships to minimize anxiety and enhance cooperation during imaging procedures.
- Observed professional ethics when dealing with patients, their families, coworkers and other health care providers.
- Reported any findings or changes in patient condition to radiologist or other medical personnel.
- Adapted quickly to changing situations while maintaining a positive attitude.
- Operated computer workstations for data entry and retrieval purposes.
- Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
- Offered assistance in dressing or changing seriously ill, injured and disabled patients.
- Organized patient charts and exam paperwork to streamline workflow for technologists.
- Entered data into databases accurately and efficiently.
- Archived confidential material using established procedures.
Lead Hostess
Fleming's Prime Steakhouse & Wine Bar
Nashville, TN
03.2022 - Current
- Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
- Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
- Monitored dining room activities to ensure quality service standards were met.
- Performed opening and closing duties such as setting up tables, restocking supplies and cleaning work areas.
- Received payment from customers, processed credit cards and issued change or receipts as needed.
- Maintained accurate records of transactions including cash register tapes and guest checks.
- Assisted wait staff with food delivery when necessary.
- Inspected dining room area for cleanliness before each shift began.
- Coordinated arrangements for large parties to ensure smooth execution of events. for special events such as birthdays or anniversaries.
- Developed relationships with regular customers to encourage repeat business opportunities.
- Ensured all employees followed health codes set by local government agencies.
- Communicated any issues or complaints to management in a timely manner.
- Followed safety protocols at all times while on the job.
- Assigned tasks to other hostesses based on their skill level or experience.
- Provided assistance to other departments during peak hours if needed.
- Verified reservations prior to seating guests.
Teacher
The Academy Of Westhaven
Franklin, TN
01.2021 - 01.2022
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Built and strengthened positive relationships with students, parents and teaching staff.
Line Cook
Olive Garden
Franklin, TN
03.2019 - 01.2021
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliances such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Education
High School Diploma -
Franklin High School
Franklin, TN05-2016
Skills
- Staff Training
- Reservations Coordination
- Reservation Management
- Policy Enforcement
- Phone Etiquette
- Task Delegation
- Team Management
- Strong leadership
- Guest Relations
- Guest Engagement
- Detail Oriented
- Customer Service
- Greeting guests
- Cleaning and sanitation
- Positive and professional
- High-volume dining
- Ordering Procedures
- Customer service expertise
- Check payment processing
- Strong interpersonal skills
- Effective Multitasking
- Payment Processing
- Patient positioning
- Data entry
- Patient preparation
- Exam room setup
- Radiation safety
- Patient communication
Certification
- National Registry of Allied Health Professionals-National Phlebotomy Certification, Issued November 22nd,2024
- American Heart Association- CPR and AED program, issued February 14, 2025
Timeline
CT Tech Assistant
Cool Springs Imaging
10.2024 - Current
Lead Hostess
Fleming's Prime Steakhouse & Wine Bar
03.2022 - Current
Teacher
The Academy Of Westhaven
01.2021 - 01.2022
Line Cook
Olive Garden
03.2019 - 01.2021
High School Diploma -
Franklin High School