Sheyla Ramos
Tampa,FL
Summary
Dynamic customer service professional with a proven track record at Sheyla, excelling in client engagement and satisfaction. Leveraging strong communication skills and expertise in upselling, I consistently enhanced customer experiences while effectively managing inquiries. Committed to delivering exceptional service and fostering positive relationships, I contributed to a welcoming environment that drove sales growth.
Overview
1
1
year of professional experience
Work History
Costumer Service
Sheyla
01.2024 - 06.2025
- Assisted customers with selecting the best photo packages based on their individual needs, preferences, and budgets
- Explained available photography services and pricing clearly, ensuring customers understood what each package included
- Helped organize photo sessions, maintained appointment schedules, and followed up with clients to confirm bookings
- Managed customer inquiries both in person and over the phone, providing prompt and helpful responses to questions and concerns
- Supported the sales process by upselling additional prints, digital copies, and framing options
- Worked closely with photographers and office staff to ensure a smooth and enjoyable experience for every client
- Maintained a clean and welcoming front office area and helped display promotional materials to encourage sales
- Furniture Store Furniture King)Dates Worked May 2024 – june 2025 )Assisted customers in finding furniture pieces that matched their style, needs, and budget, providing knowledgeable and friendly service
Explained product details, pricing, promotions, and financing options to help customers make confident buying decisions
Maintained a clean, organized showroom by arranging furniture displays and updating signage to highlight new arrivals and deals
Processed sales transactions, returns, and special orders accurately using the store’s POS system
Handled customer concerns and resolved issues professionally to ensure satisfaction and encourage repeat business
Worked closely with the warehouse and delivery teams to coordinate furniture pickups, deliveries, and product availability
Met and often exceeded weekly sales goals through product knowledge, attentive service, and upselling techniques
Education
Jefferson High School
Tampa Fl 05.2025
Skills
- Window customer service
- Customer service leadership
- Customer service abilities
- Customer service delivery
Timeline
Costumer Service
Sheyla
01.2024 - 06.2025
Jefferson High School
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