Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheylly Valenzuela

Port Arthur,TX

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient team associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Team Associate

Walmart
03.2023 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.

Server

Seoul Food
02.2021 - 03.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Started off working as food runner, a busser and once I turned 18 I was able to serve and bartend.
  • Worked in the back when they needed me to help out .
  • Maintained the restaurant clean by being head wait and making sure others did job correctly.

Education

Radiology - Allied Health Science

Lamar Institute of Technology
Beaumont, TX

Port Neches-Groves High School
Port Neches, TX
05.2022

Skills

  • Creative thinking
  • Interpersonal skills
  • Critical thinking
  • Training and development
  • Adaptability and flexibility
  • Medical Terminology
  • Customer service orientation
  • Effective communication
  • Active listening
  • Task prioritization
  • Cash Handling
  • Complaint Resolution
  • Customer Service
  • Flexible Schedule
  • Positive Attitude
  • Teamwork and Collaboration
  • Food Handeling
  • CPR skills

Languages

Spanish
Native or Bilingual

Timeline

Team Associate

Walmart
03.2023 - Current

Server

Seoul Food
02.2021 - 03.2023

Radiology - Allied Health Science

Lamar Institute of Technology

Port Neches-Groves High School
Sheylly Valenzuela