Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Sheyna Molina Lizama

Brooklyn,NY

Summary

Outgoing Office Administrator with 6 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard, and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

6
6
years of professional experience

Work History

Office Administrator

Hyman Podrusnik Co
Brooklyn , NY
06.2018 - Current
  • Administered payroll and maintained proper documentation of employee personnel.
  • Ensured compliance with applicable laws governing equal opportunity in education.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.

Education

Some College (No Degree) - Political Science

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Expense Reporting
  • Payroll Administration
  • Workforce Management
  • Database Entry
  • Project Management
  • Telephone Reception
  • Tax Preparation
  • Spreadsheet Development
  • Human Resources
  • Staff Management
  • Office Supply Management
  • Meeting Coordination
  • Bookkeeping

  • File Maintenance
  • Administrative Support
  • Scheduling
  • Document Scanning
  • Business Administration
  • Customer Engagement
  • Office Management
  • Payroll
  • Supply Inventory
  • File Organization

Languages

Spanish
Native/ Bilingual

Affiliations

  • Fashion Design
  • content creation
  • Author

References

References available upon request.

Timeline

Office Administrator

Hyman Podrusnik Co
06.2018 - Current

Some College (No Degree) - Political Science

Kingsborough Community College of The City University of New York

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Sheyna Molina Lizama