Shezada Holland
Duncan,SC
Summary
Executive Assistant with 10 years of experience in finance and business, known for meticulous record-keeping and accuracy in transaction coordination. Demonstrated ability to enhance productivity by 20% through process optimization and effective client support. Skilled in financial reporting, bookkeeping, and systems development, ensuring smooth operations and strong client relationships.
Overview
11
11
years of professional experience
Work History
Executive Assistant
RE/MAX Halo; The Agency Upstate
Greenville, SC
01.2022 - Current
- Executive Assistant to a Real Estate agent
- Foster strong client relationships through effective communication and personalized support, enhancing client retention
- Build rapport and act as a conduit for clients, internal and external customers, and vendors
- Maintain meticulous records and databases, ensuring 100% accuracy in transaction and financial management
- Create and maintain operations manuals, standardizing all systems and procedures
- Streamline office operations by developing efficient processes, leading to a 10% increase in productivity.
Market Center Administrator
Keller Williams Drive
Greenville, SC
01.2021 - 01.2022
- Administrator for a Real Estate market center
- Managed bookkeeping tasks, ensuring accurate financial reporting and timely transactions
- Analyzed financial data to aid strategic decision-making, reducing errors by 15% and improving reporting accuracy
- Collaborated monthly with management to improve finance processes and departmental efficiency
- Streamlined bookkeeping processes, cutting errors by 15% and ensuring timely financial transactions.
Finance Manager
Champion Comfort Experts
Flat Rock, NC
01.2019 - 01.2021
- Finance Manager for an HVAC company
- Worked closely with cross-functional teams to integrate financial data, enhancing overall business performance and decision-making
- Procurement functions include reviewing contracts, purchase orders, and inventory management
- Managed detailed budget forecasts and variance analysis, providing clear insights to upper management, and supporting strategic planning
- Processed full cycle accounting including payables and receivables, maintaining accuracy and timeliness
- Reconciled various accounts, including bank and credit card accounts, ensuring accuracy
- Streamlined financial reporting processes, reducing month-end closing time by 10% through automation and workflow improvements.
Assistant Business Office Manager
Life Care Center of Hendersonville
Hendersonville, NC
01.2018 - 01.2019
- Assistant Business Office Manager of a nursing home
- Assumed Business Office Manager duties in their absence, maintaining consistent office performance and employee morale
- Coordinated with insurance providers to expedite claims processing, improving cash flow and patient satisfaction
- Led initiatives to improve patient account management, cutting overdue accounts by 25% through strategic communication
- Collaborated effectively with interdisciplinary teams to enhance operational efficiency
- Streamlined patient billing processes, reducing delinquent accounts by 20% through proactive management and communication
- Analyzed financial discrepancies, ensuring accurate reconciliation of facility checkbook and petty cash, improving financial accuracy by 15%.
Health Information Coordinator
Hospice of the Carolina Foothills
Landrum, SC
01.2016 - 01.2018
- Health Information Coordinator for a hospice facility
- Coordinated with cross-functional teams to ensure seamless integration of patient data, enhancing overall operational efficiency
- Streamlined data entry processes, leading to a 15% reduction in data entry errors and improved patient information accuracy
- Worked closely with healthcare providers to ensure accurate and timely updates of patient records, fostering a collaborative environment
- Implemented new patient charting protocols that increased documentation efficiency by 10%, contributing to better patient care
- Conducted thorough audits of patient records, identifying and rectifying discrepancies to maintain high standards of data integrity.
Business Office Manager
Heartland Hospice
Baltimore, MD
01.2015 - 01.2016
- Business Office Manager for a hospice company
- Ensured accurate financial bookkeeping, resolving discrepancies, maintaining compliance, and increasing revenue
- Optimized billing processes, resulting in a 10% revenue increase while maintaining regulatory compliance
- Managed onboarding and training of six office staff, significantly improving team efficiency and productivity
- Streamlined office operations and identified and improved workflow inefficiencies, leading to a 15% reduction in processing time and improved staff collaboration.
Team Coordinator
Heartland Hospice
Beltsville, MD
01.2014 - 01.2015
- Team Coordinator for a hospice company
- Implemented financial controls, reducing discrepancies by 15% and ensuring compliance with internal audit standards
- Led reconciliation of daily totals and completed accruals and journal entries, ensuring precise financial records and compliance with internal policies
- Fostered vendor relationships by resolving accounts payable issues, improving communication and trust
- Reduced payment errors by meticulously verifying invoice details, resulting in fewer discrepancies
- Optimized vendor payment processes, cutting invoice processing time by 15% and improving cash flow management.
Education
Master of Business Administration - Accounting
American Intercontinental University
09.2019
Bachelor of Science in Business Administration - Accounting
ECPI University
07.2018
Skills
- Analytical
- Results-oriented
- Problem-solving
- Detail-oriented
- Collaborative
- Process Optimization
- Productivity enhancement
- Notable organizational skills
Timeline
Executive Assistant
RE/MAX Halo; The Agency Upstate
01.2022 - Current
Market Center Administrator
Keller Williams Drive
01.2021 - 01.2022
Finance Manager
Champion Comfort Experts
01.2019 - 01.2021
Assistant Business Office Manager
Life Care Center of Hendersonville
01.2018 - 01.2019
Health Information Coordinator
Hospice of the Carolina Foothills
01.2016 - 01.2018
Business Office Manager
Heartland Hospice
01.2015 - 01.2016
Team Coordinator
Heartland Hospice
01.2014 - 01.2015
Master of Business Administration - Accounting
American Intercontinental University
Bachelor of Science in Business Administration - Accounting
ECPI University
Similar Profiles
Kevin O'BrienKevin O'Brien
Regional Market Leader at Upstate Agency LLCRegional Market Leader at Upstate Agency LLC
Sheila DalySheila Daly
Construction Flagger at Labor Max Staffing AgencyConstruction Flagger at Labor Max Staffing Agency
Stephen FletcherStephen Fletcher
General Laborer at Labor Max and Various Agency Staffing AreasGeneral Laborer at Labor Max and Various Agency Staffing Areas
Ma'Naz JenkinsMa'Naz Jenkins
Sales Associate at Home DepotSales Associate at Home Depot
Bridget ExumBridget Exum
Area Supervisor at Ross Dress for LessArea Supervisor at Ross Dress for Less