Shezar Kaba
Fort Worth
Summary
Dynamic and dedicated Waiter Manager at Italy Pasta and Pizza, skilled in enhancing customer loyalty through exceptional service and rapport-building. Proven ability to lead teams to exceed sales targets while fostering a positive environment. Passionate about learning and committed to delivering memorable dining experiences with a friendly demeanor and attentive listening skills.
Overview
28
28
years of professional experience
Work History
Waiter Manager
Italy Pasta and Pizza
01.1998 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
North West
Fort Worth, TXSkills
Very good with people
Love to learn more
Works well with other
Always positive
I’m very good at being a waiter and I strive to go above and beyond for all my customers
Love to build a relationship with customers
Always willing to learn from everyone
Great listener
Timeline
Waiter Manager
Italy Pasta and Pizza
01.1998 - Current
North West
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