Shia Sharpnack
Peoria,AZ
Summary
Detail-oriented college student with 2+ years of customer service expertise. Eager to apply interpersonal and cash management skills to the finance industry. Seeking a position as a Bank Teller at Copper State Credit Union to leverage my career goals while I pursue my degree in Accounting.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
Peoria, Arizona
02.2025 - Current
- Processed transactions through a Point of Sales system accurately and consistently
- Cross-sold items and special offers to customers daily to increase sales
- Educated customers on promotions and loyalty programs to ensure accurate understanding
- Prioritized company goals by following proper procedures, which earned the store two A ratings during quarterly inspections under my jurisdiction
- Assisted customers in conducting online orders to secure smooth transactions
- Proficiently adapted to changing business policies every quarter
Courtesy Clerk
Fry's Food And Drug
Peoria, Arizona
11.2023 - 11.2024
- Managed a stressful, fast-paced working environment by handling 100+ customers per day while concurrently fostering good rapport
- De-escalated customer conflicts and addressed customer complaints with empathy and patience
- Guided customers throughout the store and assisted with product selection
Education
High School Diploma -
Centennial High School
Peoria, AZ05-2025
Some College - Accounting
Glendale Community College
Glendale, AZ05-2026
Skills
- Precise Cash Handling
- Customer Service
- Attention to Detail
- Problem Solving
- Collaboration
- Computer Proficiency
- Mathematics
Timeline
Sandwich Artist
Subway
02.2025 - Current
Courtesy Clerk
Fry's Food And Drug
11.2023 - 11.2024
High School Diploma -
Centennial High School
Some College - Accounting
Glendale Community College