Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiaire Nesmith

Rochester,NY

Summary

Compassionate Patient Care Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

2
2
years of professional experience

Work History

Patient Care Technician

Unity Hospital
Rochester, NY
04.2024 - Current
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Helped create a safe environment by following infection control policies.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided emotional support for patients and families during difficult times.
  • Participated in quality improvement activities within the department.
  • Explained treatment procedures to patients and their families.
  • Provided emotional support to patients and their families during difficult times.
  • Provided direct patient care and assistance to healthcare team members.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Assisted with patient admissions, discharges and transfers.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Responded to bell or light signal calls to assist patients with needs.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Kept instruments and equipment clean and sanitized.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Restocked unit frequently with necessary medical supplies.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.

Medical Assistant

Rochester Regional Health System
Rochester, NY
05.2023 - 04.2024
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Administered injections, medications and treatments as directed by the physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Incorporated outside records into charts and EHR.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Assisted back office patient processes to reduce office wait times.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Direct Support Professional

Mary Cariola Children's Center
Rochester, NY
08.2023 - 03.2024
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Assisted in planning and implementing recreational activities for participants.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Provided guidance and support to ensure safety of individuals served.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Used approved crisis intervention techniques in emergency situations.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Assisted individuals in learning and developing new skills.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Transported clients to doctor's appointments and errands.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Assisted individuals in development of social skills to become integrated in community.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Patient Transporter

Highland Hospital
Rochester, NY
09.2022 - 02.2023
  • Provided timely transportation services for outpatients to various medical facilities.
  • Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
  • Maintained cleanliness of transport vehicles and equipment.
  • Responded promptly and appropriately to requests for assistance from hospital staff.
  • Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
  • Responded quickly in an emergency situation by calling 911 or activating the code blue team if needed.
  • Checked all medical documents for accuracy prior to transporting patients.
  • Recorded accurate times of departure and arrival on log sheets.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Collected patient information from nursing staff prior to transport.
  • Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
  • Informed family members of patient's arrival at the assigned destination.
  • Delivered specimens to laboratory departments according to established procedures.
  • Monitored vital signs during transport when required by the facility or physician orders.
  • Performed regular maintenance checks on all transport vehicles before use.
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Followed all safety guidelines while transporting patients in a wheelchair or bed.
  • Operated lift devices such as stair chairs safely and efficiently.
  • Educated patients on safe transfer techniques while preparing them for transport.
  • Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
  • Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
  • Managed inventory of transport supplies, such as blankets and straps, ensuring availability and proper condition.
  • Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
  • Greeted patient and explained transport plan and destination.
  • Assisted in the training of new transport staff, sharing knowledge and best practices.
  • Managed transport documentation, accurately logging each patient transport in hospital records.
  • Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
  • Provided emotional support and reassurance to patients and their families during transport.
  • Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
  • Conducted routine checks of transport equipment to ensure safety and functionality, reporting any issues to management.
  • Participated in emergency drills, understanding the role of patient transport in emergency situations.
  • Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.

Education

High School Diploma -

Young Women's College Prep
133 Hoover Drive Rochester New York
06-2021

Some College (No Degree) - Healthcare

Monroe Community College
Rochester, NY

Skills

  • Vital signs monitoring
  • Mobility Assistance
  • Basic nursing care
  • Sterilization techniques
  • Patient Education
  • Specimen Collection
  • Restocking supplies
  • Emergency Response
  • Information Protection
  • Patient Observation
  • Feeding Assistance
  • Catheter Care
  • Patient positioning understanding
  • Healthcare expertise
  • Professional Bedside Manner
  • Adaptable
  • Feeding assistance specialist
  • Medical Equipment Operation
  • Blood Glucose Monitoring
  • Medical Laboratory Procedures
  • Corrective Action Planning
  • Data Collection
  • Infection control standards
  • Acute and rehabilitative care
  • Clinical Training
  • Patient Services

Timeline

Patient Care Technician

Unity Hospital
04.2024 - Current

Direct Support Professional

Mary Cariola Children's Center
08.2023 - 03.2024

Medical Assistant

Rochester Regional Health System
05.2023 - 04.2024

Patient Transporter

Highland Hospital
09.2022 - 02.2023

High School Diploma -

Young Women's College Prep

Some College (No Degree) - Healthcare

Monroe Community College

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Shiaire Nesmith