Shiana Landerman

McDonald's Restaurant

08.2022 - Current

Adhered to all company policies and procedures while exhibiting a strong work ethic and dedication to the success of the team.
Greeted customers promptly and took orders to keep flow of traffic moving.
Enhanced customer satisfaction by providing efficient service with a friendly demeanor.
Prepared menu items accurately and efficiently according to established recipes and guidelines, ensuring consistent quality.
Exceeded expectations in both speed and accuracy when assembling orders, reducing wait times for customers during busy periods.
Mastered various positions within the fast-food environment, demonstrating versatility and adaptability as needed for optimal efficiency.
Maintained open communication with management regarding any issues or concerns that arose throughout shifts for quick resolution where necessary.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Made change and returned correct cash and coin to patrons.
Delivered special orders to waiting vehicles and tables to promote specialized service.
Accurately operated cash register to process customer payments.