Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shiane Getchell

Westerly

Summary

Experienced in efficiently managing multiple tasks. Maintains a positive and upbeat demeanor. Aiming to secure a position that offers growth opportunities to enhance skills and contribute to the organization's success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Crew Member

Quonnie Farms
09.2024 - Current
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained barista workers to maintain and uphold store policies.
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed cash and store opening and closing procedures.
  • Pulled inventory to meet retail requirements.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Proven ability to learn quickly and adapt to new situations.
  • Set up and prepared cooking supplies and workstations during opening and closing
  • Operated varied kitchen equipment

Manager

Stick n Fin Coffee Shop
09.2023 - 10.2024
  • Developed and maintained relationships with customers
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Supervisor/Store Manager

Knead Doughnuts
08.2021 - 10.2023
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Ordering products weekly
  • Managing the stores quality and service
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Greeted customers entering store and responded promptly to customer needs.
  • Store opening and closing procedures.

Cleaner

Sweet Peas Cleaning Service
06.2017 - 08.2021
  • Wash, dry, fold and place laundry in designated areas
  • Pay attention to detail of each house, make sure everything is in its correct spot and presentable
  • Used time management and efficient cleaning methods.
  • Emptied trashcans and transported waste to outdoor bins.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain appearance.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

Produce Clerk

McQuade's Marketplace
06.2019 - 07.2021
  • Closing down produce section of the marketplace.
  • Lifting heavy boxes and navigating carts during open hours.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Inspected produce to update and adjust pricing information.
  • Opened, shelved and merchandised new products in visually appealing and organized displays.

Seafood Clerk

Seawell Seafood
05.2017 - 07.2019
  • Cut and weigh products accordingly.
  • Cleaned and sanitized equipment, tools, and work surfaces.
  • Washed floors, walls, coolers and storage shelves.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Managed cash and store opening and closing procedures.

Photography Assistant

Donner Photographic
05.2016 - 04.2017
  • Photographed high-quality images for print distribution.
  • Directed guests to the photo port location to view and purchase their pictures.
  • Handled cameras
  • Consulted with supervisors to handle any unusual problems and alter existing equipment.
  • Set up equipment in a timely manner.
  • Positioned props and clients.
  • Traveled to various locations for shoots on strict schedules.
  • Interact with prospective clients with creative sales pitch.

Assembly Worker

Ashaway Line And Twine
12.2016 - 02.2017
  • Inspected product for defects, recorded defects, fixed defects in products, packaged products to companies specifications, operated machinery, and track work done at the end of each day.
  • Followed detailed assembly instructions, processes, and procedures.

Barista

Starbucks
07.2015 - 12.2016
  • Made and served cafe beverages with speed, quality and consistency
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
  • Prioritized drink requests while managing interruptions
  • Complied with standards for merchandising, stocking and storing product
  • Cleaned counters, machines, utensils and seating areas daily
  • Accurately took to-go and special orders via phone
  • Constantly expanded personal knowledge of coffee styles and varieties
  • Greeted customers promptly
  • Assisted customers in selecting items based on needs
  • Created attractive displays to promote items
  • Prepared food items
  • Skillfully promoted special items on beverage lists
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Managed cash and store opening and closing procedures.
  • Date products accordingly
  • Used POS system to enter orders, process payments and issue receipts.

Overnight Stocker (Seasonal)

Christmas Tree Shop
09.2016 - 12.2016
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained neat, organized stockroom free of hazards.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Deli Clerk

Stop and Shop Supermarket
06.2014 - 06.2015
  • Offered product samples, answered questions and helped customers find items
  • Weighed, packaged and labeled products
  • Monitored temperature of cases, shelves and storage areas and reported failures to the manager
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation
  • Developed knowledge about products and sales items to answer shoppers' questions
  • Worked stations including soup, salad, sandwich and olive bar
  • Proper use of equipment, food handling, and portion sizing

Receptionist

JCS Automotive
07.2012 - 10.2013
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.

Food and Beverage Server

Foxwoods Resort & Casino
08.2011 - 04.2012
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Prepared quality products while maintaining proper food safety practices
  • Routinely moved and stocked food product
  • Cleaned counters, machines, utensils and seating areas daily
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
  • Directed customers to store locations
  • Handled cash drawer

Crew Member

Honey Dew Donuts
09.2010 - 01.2011
  • Opened and closed store
  • Followed food safety procedures according to company policies and health and sanitation regulations
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Made and served beverages with speed, quality and consistency
  • Cleaned counters, machines, utensils and seating areas daily
  • Refilled and rotated items on shelves to maintain well-stocked inventory
  • Prepared food and beverages
  • Greeted customers promptly
  • Received customer payments

Education

High School Diploma -

Stonington High School
Pawcatuck, CT
01.2010

Skills

  • Food Safety Knowledge
  • Start and End Task Management
  • Proactive Learner
  • Thrive in High-Pressure Settings
  • Food/Beverage Knowledge
  • Accurate Money Handling
  • Computer Cash Register Operations
  • Effective Time Management
  • Proficient Multi-Tasker
  • Hospitality and Service Industry

Certification

ServSafe, 04/01/19, 04/01/24

Timeline

Crew Member

Quonnie Farms
09.2024 - Current

Manager

Stick n Fin Coffee Shop
09.2023 - 10.2024

Supervisor/Store Manager

Knead Doughnuts
08.2021 - 10.2023

Produce Clerk

McQuade's Marketplace
06.2019 - 07.2021

Cleaner

Sweet Peas Cleaning Service
06.2017 - 08.2021

Seafood Clerk

Seawell Seafood
05.2017 - 07.2019

Assembly Worker

Ashaway Line And Twine
12.2016 - 02.2017

Overnight Stocker (Seasonal)

Christmas Tree Shop
09.2016 - 12.2016

Photography Assistant

Donner Photographic
05.2016 - 04.2017

Barista

Starbucks
07.2015 - 12.2016

Deli Clerk

Stop and Shop Supermarket
06.2014 - 06.2015

Receptionist

JCS Automotive
07.2012 - 10.2013

Food and Beverage Server

Foxwoods Resort & Casino
08.2011 - 04.2012

Crew Member

Honey Dew Donuts
09.2010 - 01.2011

High School Diploma -

Stonington High School

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Shiane Getchell