Overview
Work History
Education
Skills
Personal Information
Assessments
Certification
Timeline
Generic

Shiann Torres

Schenectady

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dog Groomer

Shampoodles Grooming
04.2023 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Fed, walked and bathed animals.
  • Educated visitors and staff on proper animal care and handling.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Aide/Caregiver

Private Caregiving Services
07.2020 - Current
  • Facilitated daily living tasks for seniors by aiding them in bathing, dressing and grooming processes.
  • Performed housekeeping tasks like laundry and dishwashing.
  • And prepping, planning or serving meals
  • Consistently maintained open lines of communication between healthcare team members regarding any changes in patient status or needs.
  • Promoted proper nutrition by preparing healthy meals according to individual dietary needs and preferences.
  • Assisted patients with mobility exercises, increasing physical strength and preventing further deterioration due to immobility.
  • Developed strong relationships with patients and their families, offering emotional support and guidance during difficult times.
  • Maintained accurate records of each patient''s care, progress, and concerns, facilitating effective communication among healthcare professionals.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Front Counter Cashier

Nikki ps west
10.2019 - 04.2022
  • Efficiently manage order-taking and meal preparation.
  • Performed dishwashing duties.
  • Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Improved customer satisfaction by providing efficient and accurate cash handling services.
  • Promoted a safe work environment by consistently following health and safety guidelines when working at the front counter area.

Front Server

Dunkin' Donuts
05.2016 - 09.2016
  • Adhered to all restaurant policies regarding sanitation, safety standards, and uniform guidelines consistently throughout employment tenure.
  • Boosted restaurant sales by upselling menu items and suggesting daily specials.
  • Supported the bar staff by assisting with drink preparation and restocking supplies as needed.
  • Processed payments accurately, utilizing various forms of payment methods while maintaining strict cash handling procedures.

Education

High school diploma -

Schenectady High School
Schenectady, NY
06.2020

Skills

  • Food Preparation
  • Kitchen Experience
  • Cash Handling
  • Cooking
  • Caregiving
  • Senior care
  • Meal preparation
  • Dementia care
  • Medication Administration
  • Patient Care
  • Animal handling expertise
  • Appointment scheduling
  • Pet grooming techniques
  • Nail trimming
  • Grooming and bathing
  • Dog breeds expertise

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Building Relationships for Childcare Providers, Completed, 07/01/19, Building positive and productive relationships with families of children ages 0-3
  • Work Style: Reliability, Completed, 07/01/20, Tendency to be dependable and come to work
  • Work Motivation, Completed, 07/01/20, Level of motivation and discipline applied toward work
  • Cooking Skills: Basic Food Preparation, Completed, 07/01/19, Preparing food, using cooking equipment, and converting ingredient measurements.
  • Verbal communication, Familiar, 09/01/21, Speaking clearly, correctly, and concisely

Certification

CPR

Timeline

Dog Groomer

Shampoodles Grooming
04.2023 - Current

Aide/Caregiver

Private Caregiving Services
07.2020 - Current

Front Counter Cashier

Nikki ps west
10.2019 - 04.2022

Front Server

Dunkin' Donuts
05.2016 - 09.2016

High school diploma -

Schenectady High School
Shiann Torres