Shianna Bowen
Athens,OH
Summary
Experienced with community supervision and offender rehabilitation. Utilizes effective communication and crisis intervention skills to support successful reintegration. Strong understanding of case management and individualized rehabilitation plans. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parole Officer
Ohio Department Of Rehabilitation And Correction
Athens, OH
03.2023 - Current
- Conducted regular assessments of supervisees compliance with court-ordered conditions.
- Developed and implemented individualized rehabilitation plans for diverse populations.
- Collaborated with community resources to enhance support services for parolees.
- Monitored supervision compliance through home visits and office meetings, ensuring adherence to regulations.
- Provided crisis intervention and conflict resolution during challenging situations with supervisees.
- Liaised with law enforcement agencies to coordinate responses to violations or emergencies involving supervisees.
- Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
- Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
- Collaborated with law enforcement agencies to apprehend violators, leading to a significant decrease in recidivism rates.
Secretary
Lavelle And Associates Trial Lawyers
04.2022 - 03.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Composed inter-office correspondence and provided product and service information to customers.
- Maintained electronic filing systems and categorized documents. Scanned and closed hard copy files.
- Scheduled appointments and conducted follow-up calls to clients.
- Organized envelopes, postage and mail correspondence for staff and leadership.
Live Nursery Specialist
Lowes Home Improvment
02.2022 - 04.2022
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
Victims Advocate Intern
Hocking County Prosecutors Office
10.2021 - 11.2021
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Observed strict security measures to keep all case information confidential
- Observed assessed clients for abuse and neglect and reported findings to court
- Observed testifying in court and providing voice for severely abused and neglected children
- Observed providing assessments and made recommendations to court
- Observed validated and substantiated admissibility of evidence, perpetuating integrity during court hearings
Hospitality Lead
Shade On State
08.2015 - 11.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Decide when it is time to stop serving individuals.
- Kick individuals out when restaurant guidelines aren't being followed.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Secretary Specialist
Dan Inman Electric
08.2018 - 04.2019
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Completed accurate daily report documents, memos and invoices.
- Answered multi-line phone system and greeted callers enthusiastically.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
Crew Member
Taco Bell Restaurant
06.2015 - 07.2015
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Worked front counter, drive-thru and other areas as needed.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Associate of Applied Science - Criminal Justice-Law Enforcement
Hocking College Technical School
Nelsonville, Ohio05-2022
High School Diploma -
Athens High School
The Plains, Ohio05-2016
Skills
- Professional boundaries
- Motivational interviewing
- De-escalation techniques
- Courtroom testimony
- First aid and CPR
- Parole board hearings
- Drug testing
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Time management
- Decision-making
- Adaptability and flexibility
- Effective communication
- Organizational skills
- Critical thinking
- Team collaboration
- Relationship building
- Self-defense techniques
- Task prioritization
- Self motivation
- Law enforcement
- Interstate compact familiarity
- Interpersonal skills
- Public safety
- Search and seizure procedures
Certification
- Relson Gracie Law Enforcement Survival Level One Training
- Blue Courage Certification
- See and Be Seen: Emergency Lighting Awareness
- IS-00915 Protecting Critical Infrastructure Against Insider Threats
- IS-00916 Critical Infrastructure Security: Theft and Diversion - What You Can Do
- IS-00360 Preparing for Mass Casualty Incidents
- Introduction to Incident Command System, ICS-100
- An Introduction to the National Incident Management System
- Special Hazards
- Basic Workplace Security Awareness
- Active Shooter: What You Can Do
- Retail Security Awareness Understanding the Hidden Hazards
- Sobriety Checkpoint Safety
- CNP - Certified Notary Public
- LEADS Certified
- Crisis Intervention Training
- SCRAM GPS Installer
- CPR
- OHLEG Certified
- CJIS
- Court Officer Basic Training
- ORAS
- Securing Ohio
Timeline
Parole Officer
Ohio Department Of Rehabilitation And Correction
03.2023 - Current
Secretary
Lavelle And Associates Trial Lawyers
04.2022 - 03.2023
Live Nursery Specialist
Lowes Home Improvment
02.2022 - 04.2022
Victims Advocate Intern
Hocking County Prosecutors Office
10.2021 - 11.2021
Secretary Specialist
Dan Inman Electric
08.2018 - 04.2019
Hospitality Lead
Shade On State
08.2015 - 11.2021
Crew Member
Taco Bell Restaurant
06.2015 - 07.2015
Associate of Applied Science - Criminal Justice-Law Enforcement
Hocking College Technical School
High School Diploma -
Athens High School