Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shianna Cabrera

Springfield,MA

Summary

Compassionate caregiver with extensive experience at Guardian Angels Senior Services, skilled in behavioral management and patient advocacy. Proven ability to enhance patient comfort and independence while ensuring safety. Adept at collaborating with healthcare teams to develop effective care plans, promoting emotional support and social interaction among residents. CPR certified and committed to ongoing education.

Overview

9
9
years of professional experience

Work History

Pca/Caregiver

Guardian Angels Senior Services
04.2023 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.

Residential Counselor

Servicenet Inc Northhampton
11.2021 - 08.2025
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.

School Van Driver

Van Pool Transportation
01.2023 - 06.2025
  • Educated passengers about emergency evacuation procedures in case of accidents or other unexpected situations.
  • Completed accurate records of daily mileage logs, maintenance checks, and incident reports as required by school policy.
  • Worked collaboratively with other drivers in coordinating pickup/drop-off schedules for various after-school activities or field trips.
  • Assisted children with special needs in boarding and exiting the van, ensuring their safety at all times.
  • Managed emergencies efficiently by following established protocols, safeguarding the well-being of students on board.
  • Communicated effectively with parents, teachers, and administrators regarding student behavior or concerns during transit.

PCA

Multicultural Community Services
08.2016 - 02.2021
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.

Education

Springfield High School of Science And Technology
Springfield, MA

Skills

  • Behavioral management
  • Safety awareness
  • Attention to detail
  • Patient advocacy
  • Team collaboration
  • CPR certification
  • Emotional support
  • Dementia care
  • Continuing education

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Pca/Caregiver

Guardian Angels Senior Services
04.2023 - Current

School Van Driver

Van Pool Transportation
01.2023 - 06.2025

Residential Counselor

Servicenet Inc Northhampton
11.2021 - 08.2025

PCA

Multicultural Community Services
08.2016 - 02.2021

Springfield High School of Science And Technology