Shianna Johnson
Little Caesars Pizza
Baytown
1
Certification
2
years of professional experience
Early-career cashier and team lead with experience in customer service, POS processing, and cash drawer balancing. Known for clear communication, training new teammates, and resolving guest concerns quickly. Reliable support during busy shifts and changing priorities.
Work History
Team Member
3 Months- Prepared pizzas, sides, and dough products following food safety and quality standards.
- Operated cash register and handled customer orders with accuracy and speed.
- Maintained clean workstations, dining areas, and equipment throughout shifts.
- Restocked ingredients and supplies to support continuous kitchen operations.
- Assisted teammates during peak rushes to keep service moving efficiently.
- Resolved routine customer concerns courteously at counter and drive-thru.
- Adapted quickly to changing priorities while supporting daily store operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier Team Lead
3 Months- Processed guest orders accurately through POS while maintaining friendly, efficient front-counter service.
- Balanced cash drawer and verified register totals to support daily cash-handling accuracy.
- Guided front-line team through shift changes, ensuring smooth service and task completion.
- Resolved guest concerns promptly, preserving service quality and satisfaction.
- Coordinated dining room and drive-thru flow to reduce delays during peak periods.
- Replenished front-of-house supplies and maintained clean, organized service areas.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier
3 Months- Processed cash, card, and mobile payments accurately using point-of-sale system.
- Greeted customers and resolved checkout questions with professional, friendly service.
- Scanned merchandise, verified pricing, and applied discounts according to store policies.
- Balanced register drawer and maintained accurate transaction records throughout shift.
- Handled returns and exchanges while following loss prevention procedures.
- Supported front-end flow by bagging items and organizing checkout lanes.
- Maintained clean, organized register area to support efficient customer checkout.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Collaboration and teamwork
Following instructions
Cleaning
Leadership qualities
Workplace safety
Money handling
Computer skills
Certification
Osha Safety 10
Food Handlers License
Timeline
Team Member
Little Caesars Pizza
07.2026 - CurrentRead More
Cashier Team Lead
Chicken Salad Chick
12.2025 - 03.2026Read More
Cashier
Burlington
03.2025 - 06.2025Read More
AM Barbe High School
High School Diploma
Read More
Osha 10
I am certified through osha for proper workplace safety and awareness of possible mishaps or incidents on the job.