Shianna Serio
Johnson City
Summary
Proven leader and effective communicator, adept at fostering teamwork and collaboration under high-pressure scenarios. At USAF, streamlined operations and enhanced security protocols, demonstrating critical thinking and organizational skills. Skilled in multitasking and maintaining attention to detail, consistently delivering compassionate patient care and improving satisfaction levels at Asbury Place Kingsport.
Overview
9
9
years of professional experience
Work History
Security Forces Member
USAF
06.2016 - 01.2023
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
- Maintained a clear understanding of chain-of-command structures, ensuring efficient distribution of tasks among team members during operations or drills.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Streamlined communication channels among team members, fostering an atmosphere of collaboration and trust in high-pressure scenarios.
Patient Care Technician
Asbury Place Kingsport
08.2013 - 05.2016
- Operated electronic health record systems to efficiently document patient information and manage care plans.
- Administered point-of-care testing devices to perform blood glucose checks and other diagnostic tests.
- Demonstrated effective communication skills to coordinate with healthcare team and provide compassionate patient support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
Bachelor of Science - Human Resources Management
Park University
Kansas City, MO05-2026
Skills
- Security clearance
- Personnel assistance
- Critical thinking
- Team leadership
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Timeline
Security Forces Member
USAF
06.2016 - 01.2023
Patient Care Technician
Asbury Place Kingsport
08.2013 - 05.2016
Bachelor of Science - Human Resources Management
Park University
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