Shianne Abrams
Syracuse
Summary
Reliable professional enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
19
19
years of professional experience
Work History
Direct Support Specialist
OPWDD
09.2018 - Current
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in computer logbooks for management.
Cosmetologist
Finesse Hair & Beauty
01.2005 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, and handled payments
- Demonstrated high level of customer service to increase retention and satisfaction.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Shampooed, conditioned, and rinsed and style clients hair
Housekeeper
Parkside Hotel
01.2014 - 01.2016
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
Associate
TJ Maxx
04.2012 - 02.2014
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- stocked store with new merchandise
- Operate cash Register
Dietary Aide
Loretto Nursing Home
09.2010 - 03.2011
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
Cosmetology Certification - Cosmetology
Continental School of Beauty Culture
Syracuse, NY05.2015
GED -
Sydney Johnson Vocational Center
Syracuse, NY12.2014
Skills
- Compassionate Client Care
- Crisis Management
- customer service
- detailed oriented
- diverse
- reliable
- detail oriented
- Emotional and Social Support
- operating office equipment (fax machine, copy machine, Microsoft word ect)
Timeline
Direct Support Specialist
OPWDD
09.2018 - Current
Housekeeper
Parkside Hotel
01.2014 - 01.2016
Associate
TJ Maxx
04.2012 - 02.2014
Dietary Aide
Loretto Nursing Home
09.2010 - 03.2011
Cosmetologist
Finesse Hair & Beauty
01.2005 - Current
Cosmetology Certification - Cosmetology
Continental School of Beauty Culture
GED -
Sydney Johnson Vocational Center
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