Shianne Krieger
Sayre,PA
Summary
Relocating to OKC June 1st
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
8
8
years of professional experience
Work History
Office Manager
J&J Pressure Management USA
05.2022 - Current
- I help run the front office as far as data entry, filling paperwork and helping operations run smoothly.
- I deal with customer relations
- I write up BOL's
- Created and updated records and files to maintain document compliance.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Business Owner
S&S Pressure Control
07.2019 - 04.2020
- Established strong customer relationships through excellent communication and attentive service.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Assistant Manager
Subway
05.2016 - 05.2018
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Bachelors in Criminology - Criminal Justice
01.2029
Skills
- Customer Relations
- Teamwork
- Oral Communication
- Time Management
- Customer Experience
- Office Administration
- Customer Support
- Supervisory Skills
- General Office Work
- Staff Training
- Account Reconciliation
- Customer Service
Timeline
Office Manager - J&J Pressure Management USA
05.2022 - Current
Business Owner - S&S Pressure Control
07.2019 - 04.2020
Assistant Manager - Subway
05.2016 - 05.2018
Southern New Hampshire University - Bachelors in Criminology, Criminal Justice
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