ShiAsia Swinson

Greeted customers and visitors in a friendly/courteous manner.

Took orders, served food, cleared tables, made salads, and prepared desserts.

Served customers and work with other staff in friendly/courteous/helpful/professional manner.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Performed various sales transactions on registers.

Processed currency, credit/debit cards, exchanges, returns, EBT cards, discounts, and coupons.

Gathered patron information to coordinate home deliveries.

Answered questions, scanned items to establish pricing and provided directions to patrons to locate items in store.

Maintained confidentiality in handling sensitive information while performing administrative tasks.

Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Expedited document processing with accurate data entry and timely filing.

Mentored new hires, resulting in stronger staff development and increased productivity.

Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Coached employees on best practices, providing constructive feedback to support their professional growth.

Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.