Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shiatima Barnette

Charlotte,NC

Summary

Dynamic Medicare Sales Agent with a proven track record at Connexion Point, adept in persuasion techniques and product presentation. Excelled in utilizing goal-oriented strategies and cold calling to surpass sales targets. Skilled in objection handling, ensuring exceptional customer service while staying ahead of industry trends. Demonstrates a keen ability to educate clients on complex Medicare and life insurance policies, driving informed decisions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medicare Sales Agent

Connexion Point
Charlotte, NC
09.2023 - Current
  • Advised customers on various aspects of their health insurance policies.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Generated leads through cold calling prospective clients for Medicare services.
  • Assisted customers with selecting appropriate plans based on their needs.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Resolved customer complaints quickly and professionally.
  • Provided product information and answered questions about Medicare services.
  • Maintained accurate records of sales activities and customer interactions.
  • Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
  • Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.

Life Insurance Agent

Globe Life And Accident Insurance Company
Charlotte, NC
07.2021 - 08.2023
  • Completed detailed applications and ensured accuracy of client information.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Attended educational seminars and conferences to stay up-to-date on industry trends.
  • Conducted policy reviews to identify opportunities for additional coverage or adjustments.
  • Achieved sales targets through effective client presentations and follow-up.
  • Calculated premiums and established payment methods.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Educated clients on various types of life insurance policies available in the market.
  • Delivered outstanding customer service, addressing client inquiries and concerns promptly.
  • Utilized CRM software to manage client data and sales activities efficiently.
  • Explained coverage options to potential policyholders, answering questions or concerns.

Skills

  • Persuasion techniques
  • Product presentation
  • Goal oriented
  • Cold calling
  • Medicare
  • Objection handling

Certification

  • NC Accident and Health License
  • NC Supplemental Long Term Health License
  • Life Insurance Agent License

Timeline

Medicare Sales Agent

Connexion Point
09.2023 - Current

Life Insurance Agent

Globe Life And Accident Insurance Company
07.2021 - 08.2023
  • NC Accident and Health License
  • NC Supplemental Long Term Health License
  • Life Insurance Agent License
Shiatima Barnette