Shibha Tyagi

New Joiner Experience (NJX) Ops Liaison:

• Manage all operations related NJX activities/ initiatives initiatives including On-site agendas as well as Checklist and Roles & Responsibilities document
• Transform the entire NJX operations and launched 20 On-Site NJX sessions (Analysts and Apprentices) in NA in over 30 North America locations
• Successfully streamlined the operations processes for the NJX Onboarding team
• Worked with multiple stakeholders like NJX facilitators, CL Team, Recruiting, on-site POCs, and LTS that led to the development of multiple skills like project management and relationship building
• Successfully Host/Lead the on-site location lead’s (local POC) calls and office hours

New Joiner Experience Specialist:

• Successfully Co-led 40 NJX sessions ranging from analysts to MD level providing the best onboarding experience to our New Joiners
• Partnered with the recruiting lead and successfully facilitated Summer Intern Session (55 joiners)
• Key point of contact for resolving the New Joiners’ queries for the first few days and also manage escalations
• Analyze the employee feedback survey results on a continual basis to further improve the employee experience
• Successfully launched New Joiner Experience in VR/ Metaverse (Mesh) for North America
• Also, participated, as a VR Ambassador, in a global team event for a MD session helping them understand the importance of Metaverse so that they can get their clients excited about it
• Scheduling: Help create and manage the NJX schedule for the entire team and ensure entries in Workday, Teams Calendar, and Teams channel in a timely manner

Dear World:

• Certified Dear World Storyteller leading the program efficiently only in the US but also support other countries when they are short staffed

Support Team Lead

• Partner with internal NJX teams and help them with the backend processes including VLookup
• Collaborate with external stakeholder such as CL and recruiting team
• Created a PowerPoint for the process flow for all the teammates to use
• Coach new BA member with the NJX processes
• Awareness of Insight Marketplace and SNOW (Service Now) platform

• Led a team of 15 teachers to develop 1100+ kids and empowering them to provide the students necessary tools to achieve academic goals
• Partnered with the Principal and district administration to develop curriculum and constantly refine it based on the state standards