Shi'Briel Ragsdale
Muskogee,OK
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Shoe Dept
Muskogee, OK
11.2020 - 01.2022
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items and join reward programs.
- Interpreted and enforced operating instructions, procedures and safety rules.
CASHIER
CashSavers
Muskogee, OK
05.2020 - 08.2020
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases
- Resolves customer issues and answers questions
- Processes return transactions
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems
- Balances the cash drawer by counting cash at beginning and end of work shift
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
BIOLOGY ASSISTANT
Langston University
Langston, OK
10.2019 - 05.2020
- Worked under direction of licensed teacher and other instructional staff.
- Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Maintained energy and enthusiasm in fast-paced environment.
TEACHER AID
Neighbors Building Neighbors
Muskogee, OK
05.2019 - 07.2019
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted physical, mental and social development using classroom games and activities.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Education
PLTW - Biomedical Science & Medicine
INDIAN CAPITAL TECHNOLOGY CENTER, Academy
MuskogeeD.P.T - Psychology, Corrections
LANGSTON UNIVERSITY
coursework towards General - undefined
CONNORS STATE COLLEGE
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MUSKOGEE HIGH SCHOOL
Skills
- Fitting Room Oversight
- Cash Handling
- Credits and Refunds
- Product Location
- Document control
- Schedule and calendar management
- Verbal and written communication
- Computer and Microsoft Office Skills
- Instructional Exhibits and Displays
- Reinforcing Learning Concepts
- Organizing and Distributing Materials
Additional Information
- Regents Scholar Recipient
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Langston's Scholars Club
- The National Society of Leadership and Success
- Alpha Chi - National College Honor Society
Certification
- Corrections and Rehabilitation Training - 2022
Timeline
Cashier Team Lead
Shoe Dept
11.2020 - 01.2022
CASHIER
CashSavers
05.2020 - 08.2020
BIOLOGY ASSISTANT
Langston University
10.2019 - 05.2020
TEACHER AID
Neighbors Building Neighbors
05.2019 - 07.2019
PLTW - Biomedical Science & Medicine
INDIAN CAPITAL TECHNOLOGY CENTER, Academy
D.P.T - Psychology, Corrections
LANGSTON UNIVERSITY
coursework towards General - undefined
CONNORS STATE COLLEGE
undefined
MUSKOGEE HIGH SCHOOL