Shibu Jacob

Assists the C&P Manager/Analyst in developing short- and long-term goals necessary to accomplish the mission of
the credentials and privileging program
Serves as SME in the field of credentials and clinical privileging
Assists C&P Manager/Analyst in drafting local credentialing processes and Medical Staff Bylaws in compliance
with all applicable regulations
Ensures accurate provider data is entered into and maintained in the VetPro computer program
Provides guidance and instruction to hospital staff in completing the required documentation of establishing
privileges for LIPs
Communicates with LIPs to assure timely completion of applications and VetPro requirements
Serves as technical advisor to the Executive Committee of the Medical Staff (ECMS) and if applicable the
Credentials Committee
Prepares agendas for credentials related meetings, ensures those involved are notified of expectations, and
ensures appropriate paperwork is accomplished completely and accurately prepared for committee action
Conducts final appointment into the VetPro database, after thoroughly researching, analyzing, and validating all
data, information, documents and signature authorities
Develops and provides routine and special reports as requested by the C&P Manager/Analyst

• Assigning and evaluating the work of subordinate staff
• Resolving complex issues to ensure patient services are met
• Evaluating new products, equipment, and systems to make recommendations for improved operations; identifying educational or training needs
• Making final decisions on selections
• Evaluating performance and taking disciplinary action when necessary
• Supervise a team of employees performing work at the GS 3-7 levels, providing guidance and technical direction necessary for accomplishing the work of the unit or team.
• Responsible for training employees in the section; assign projects as needed
• Supervisor: Aaron Southard (405) 456-5103

• Use computer systems and software such as VISTA, CPRS, and ICB – to enter accurate data entry to ensure patient information is up to date.
• Conducted thorough research of physician notes to resolve patient requests for various types of treatments.
• Conducted background checks for new physicians and medical staff who are beginning their employment with the Psychiatry Service Department of the Oklahoma City VAMC.
• Provided accurate and precise statistics in short periods of time for daily reports to the hospital administration on the day to day operations of the Psychiatry Service Department.
• Planned, organized, and directed budget activities, ensures organization complies with legal and regulatory requirements and meet unit equipment and specialized training needs.
• Provided administrative support coverage for all providers which includes Personnel Identification Verification (PIV Sponsor), time keeping, Automated Data Processing Application Coordinator (ADPAC), training delegate updates, credentialing folders, OPPE/FPPE.
• Talent Management System (TMS) training delegate for 40 plus providers plus staff members to ensure administrative coordination in education and training for Psychiatry service.

Supervisor: Dr. Judith Forshee - (405) 456-3144

• Prepared and maintained inventory records and bookkeeping.
• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Adhered to safe work practices with OSHA standard.
• Maintained high standards of cleanliness and sanitation.
• Carried out supervisory responsibilities in accordance with company policies and applicable laws.
• Responsible for the direct supervision of 5 store employees.
• Certified invoices and is the approving official of purchases.
• Met with Vendors and business development personnel.
• Daily audit/approval of all account payable and receivables.
• Carefully interviewed, background investigation, selected, trained, and supervised employees.
• Handled cash register, and perform other related duties such as merchandise control, merchandise replenishment and display. Provides exceptional customer service
• Supervisor/Owner: Shibu Jacob- (405)514-3738

• Responsible for day-to-day store operations including retail, food, coffee, vending and services.
• Clerical and administrative responsibilities in the canteen administrative office with collateral duties assigned within canteen operations.
• Accounts for and verifies all withdrawals and deposits, oversees/verifies receipts of funds daily, prepared correspondence for canteen chief, and assists in day-to-day canteen operations.
• Provided training, mediation services, and investigative support services regards to complaints under VA's EEO Program and other worksite conflict issues.
• Provides VCS employees with facility training, including but not limited to safety orientation, employee benefits, sanitation, IT, performance and quality improvement training.
• Provided human resources (HR) support, including but not limited to hiring, recruiting, in- and out-processing, consultation, labor management relations, Equal Employment Opportunity (EEO) programs, Office of Workers Compensation Programs (OWCP), and such other programs that improve canteen operating efficiency.
• Supervisor: Kathryn Von Werder – (405) 456-3310

• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Maintained a safe working and guest environment to reduce the risk of injury and accidents.
• Responsible for provides customers with a variety of services which includes resolving complaints, issuing of refunds, and management of subordinates.
• Responsible for the administrative disciplinary actions of those I supervised
• Supervised up to 30 employees and was responsible for the end of year evaluations
• Directly interviewed, hired, and trained employees and managers.
• Involved with the planning and implementation of sales programs.
• Daily/Weekly business development meetings with employees and managements.
• Inventory control to meet customer demands and daily needs.
• Supervisor: Able Thomas (405) 430-1422

• Maintained staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
• Maintained work flow by monitoring steps of the process; setting processing variables; observed control points and equipment, monitored personnel and resource.
• Ensured employee position descriptions and performance standards are accurate, current, and consistent with policy in order to evaluate of employee performance.
• Managed process reviews to improve and enhance project and program decision-making.
• Monitored estimated actual job progress and completion, material status, authorized variance and equipment utilization.
• Conducted meetings with staff, managers and engineering discussing the processes, changes and department goals.
• Manager: C.V Robinson – (405) 577-9901