Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Shicala Dickson

Phlebotomist
Graceville,FL

Summary

Efficient and reliable Certified Nursing Assistant with 14 years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.


Newly certified Phlebotomist excited to launch career with respected lab. Well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining the highest quality control standards. Adept in variety of computer programs with the ability accurately update patient records.


Reliable Phlebotomist specializing in therapeutic phlebotomy, eager to bring 3 1/2 year background to growing facility. Expertise in working with all types of patients, including those with chronic illnesses.

Overview

14
years of professional experience
2
Certification

Work History

Marianna Health And Rehab
Marianna, FL

Certified Nursing Assistant
04.2009 - 10.2010

Job overview

  • Employed mobility devices and hoyer equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries
  • Provided immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision

Gentiva Health Services Inc.
Chipley, FL

Home Health Aide
03.2012 - 04.2013

Job overview

  • Completed entries in log books, journals and care plans to document accurately report patient progress
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
  • Assisted clients by performing laundry, meal preparation and other tasks

Bonifay Nursing And Rehab
Bonifay, FL

Certified Nursing Assistant
04.2012 - 04.2013

Job overview

  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Obtained client medical history, including medication information, symptoms and allergies
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy

Centurion
Chipley, FL

Certified Nursing Assistant/Phlebotomist
07.2015 - 05.2019

Job overview

  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Assembled tourniquets, needles and blood collection devices to prepare work trays
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Obtained client medical history, including medication information, symptoms and allergies
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Followed all appropriate procedures to minimize patient's exposure to radiation
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation

Healthmark Regional Medical Center
Defuniak, FL

Phlebotomist
06.2019 - 09.2020

Job overview

  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Obtained blood specimens by performing venipunctures and finger sticks 10 times per day
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Organized daily work based on collection priority
  • Assembled tourniquets, needles and blood collection devices to prepare work trays

Gulf Coast
Panama City Fl , FL

Phlebotomist
08.2019 - 01.2022

Job overview

  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Assembled tourniquets, needles and blood collection devices to prepare work trays
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
  • Obtained blood specimens by performing venipunctures and finger sticks 40 times per day
  • Organized daily work based on collection priority

Emerald Coast Behavioral Hospital
PANAMA City, Fl

Phlebotomy Team Lead
04.2022 - 01.2023

Job overview

  • Streamlined the phlebotomy process for better time management and increased daily test completion rates.
  • Achieved high customer satisfaction scores by addressing concerns promptly and professionally.
  • Fostered collaboration between phlebotomists and other healthcare professionals by improving communication channels.
  • Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.

LabCorp
Tallhassee , Fl

Phlebotomist
07.2021 - 04.2022

Job overview

  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Aureus Medical
Omaha , NE

Travel Phlebotomist
12.2021 - 04.2022

Job overview

  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged and shipped sp
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Education

Florida Technical College
Orlando, FL

Associate of Arts from Medical Code And BIlling
05.2020

University Overview

  • Continuing education in Medical Code and Billing

Skills

  • Dementia and Alzheimer's knowledge
  • Measuring bodily fluids
  • Inpatient care
  • Direct patient care
  • Compassionate
  • CPR/First Aid certified
  • Charting and clinical documentation
  • Recording vital signs
  • Patient privacy and confidentiality
  • Specimen collection and analysis
  • Efficient and reliable team player
  • Indirect patient care
  • Time management
  • Specimen labeling procedures
  • Venipuncture

Certification

  • Certified Nurses Aide 14 (years)
  • National Certified Phlebotomist

Timeline

Phlebotomy Team Lead
Emerald Coast Behavioral Hospital
04.2022 - 01.2023
Travel Phlebotomist
Aureus Medical
12.2021 - 04.2022
Phlebotomist
LabCorp
07.2021 - 04.2022
Phlebotomist
Gulf Coast
08.2019 - 01.2022
Phlebotomist
Healthmark Regional Medical Center
06.2019 - 09.2020
Certified Nursing Assistant/Phlebotomist
Centurion
07.2015 - 05.2019
Certified Nursing Assistant
Bonifay Nursing And Rehab
04.2012 - 04.2013
Home Health Aide
Gentiva Health Services Inc.
03.2012 - 04.2013
Certified Nursing Assistant
Marianna Health And Rehab
04.2009 - 10.2010
Florida Technical College
Associate of Arts from Medical Code And BIlling
Shicala DicksonPhlebotomist