Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shidina Knowings

Bronx,NY

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

8
8
years of professional experience

Work History

Case Manager

Bronx Family Fortune Queens Hotel
10.2022 - Current
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Residential Aide

Bronx Family Network
07.2021 - 10.2022
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Interacted kindly with clients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Resident Monitor/Aide

Women's Prison Association
11.2015 - 07.2021
  • Assisted case manager with unit inspections
  • Kept residents safe, controlled and in proper locations.
  • Updated documentation with latest information about residents, incidents and infractions.
  • Treated all residents and staff with utmost respect.
  • interventions.
  • Participated in staff meetings and training to stay informed on policies and procedures.
  • Enforced rules and regulations to maintain order and safety in residence hall.
  • Mediated conflict to provide safe and secure environment through policy enforcement.
  • Completed new family intakes and distributed packet to assigned Case Manager

Education

High school diploma -

Louis D Brandeis High School
New York, NY

Skills

  • Performance Plans
  • Accurate Documentation
  • Team Development
  • Onsite Facility Touring
  • Community Outreach Programs
  • Family Assistance

Additional Information

  • Willing to relocate: Anywhere

Timeline

Case Manager

Bronx Family Fortune Queens Hotel
10.2022 - Current

Residential Aide

Bronx Family Network
07.2021 - 10.2022

Resident Monitor/Aide

Women's Prison Association
11.2015 - 07.2021

High school diploma -

Louis D Brandeis High School

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Shidina Knowings