Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PROGRAM COUNTY COORDINATOR
JUNIOR YOUTH EMPOWERMENT PROGRAM
01.2022 - Current
Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
Managed and tracked volunteer hours and progress to support accurate documentation.
Recruited and trained new volunteers on volunteer program goals and objectives.
Worked with leadership staff and special committees to define volunteer mission and set standards.
Monitored volunteer performance to enforce compliance with established policies and regulations.
Implemented project management techniques to overcome obstacles and increase team productivity.
Organized spaces, materials and catering support for internal and client-focused meetings.
Business Office Manager
V&F TRUCKING CORP
01.2017 - Current
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Developed key operational initiatives to drive and maintain substantial business growth.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Managed financial, operational and human resources to optimize business performance.
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Performed complex financial and budget analyses to determine requirements and justify requested funding.
Managed invoicing and payment processing operations.
Updated reports, managed accounts, and generated reports for company database.
Financial Advisor Intern
Northwestern Mutual
04.2023 - 08.2023
Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
Analyzed financial data and presented meaningful insights to senior management.
Tracked financial transactions to update balance sheets with accurate, current information.
Supported organizational account management duties under direct supervision.
Adhered to budgeting and accounting processes for cohesive records.
Implemented system for tracking payments on projects and contracts.
Maintained professional attitude and demeanor at all times.
Used body language, facial expressions and vocal techniques to convey messages.
Program Director
CREATIVE DANCE CENTER
09.2018 - 09.2022
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Provided ongoing direction and leadership for program operations.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
DORM COORDINATOR
TOWNSHEND INTERNATIONAL SCHOOL
09.2019 - 03.2020
Entered data, generated reports, and produced tracking documents.
Tracked records, filed documents and maintained communication between parents and students activities.
Prepared agendas and took notes at meetings to archive proceedings.
Managed students schedules to coordinate calendar and arrange travel.
Inventoried and ordered dorm supplies to maintain availability of products.
Handled incoming and outgoing shipping and receiving activities.
Utilized proactive communication abilities to resolve disputes.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Education
Bachelor of Science - MANAGMENT
George Mason University
Fairfax, VA
05.2024
Skills
Organizational Skills
Interpersonal Communication
Data Analysis
Community Outreach
Time Management
Public Speaking
Conflict Resolution
Contract Negotiation
Multilingual Abilities
Strategic Planning
Team Leadership
Budget Management
Problem Solving
Financial Reporting
Comfortable with Microsoft and Google platforms
Risk Analysis
Decision Making
Adaptability
Software Proficiency
Certification
Licensed VA Life, health and annuities insurance- 2023-2025
Languages
Persian
Native or Bilingual
English
Native or Bilingual
Timeline
Financial Advisor Intern
Northwestern Mutual
04.2023 - 08.2023
PROGRAM COUNTY COORDINATOR
JUNIOR YOUTH EMPOWERMENT PROGRAM
01.2022 - Current
DORM COORDINATOR
TOWNSHEND INTERNATIONAL SCHOOL
09.2019 - 03.2020
Program Director
CREATIVE DANCE CENTER
09.2018 - 09.2022
Business Office Manager
V&F TRUCKING CORP
01.2017 - Current
Bachelor of Science - MANAGMENT
George Mason University
Licensed VA Life, health and annuities insurance- 2023-2025
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