Shieana Rifanburg
Spring,TX
Summary
Dynamic administrative professional with a proven track record of enhancing office efficiency and improving workflow processes at Texas Fence. Skilled in data entry and problem-solving, I excel in organizational tasks and communication, leading to increased productivity and client retention. Expert in managing multiple priorities with attention to detail and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Administration
Texas Fence
05.2022 - Current
- Handle incoming and outgoing mail, emails, and packages
- Maintain and organize documents, spreadsheets, and presentations
- Enter, retrieve, and maintain data in databases
- Establish and maintain a filing system for documents
- Assist with financial tasks like budgeting, invoicing, and tracking transactions
- Answer incoming calls and redirect them as needed
- Answer customer queries and resolve issues
- Order and monitor office supplies
- Supervise other staff and delegate responsibilities
- Creating new hire packets for onboarding
- Training on managing and submitting expense reports
- Entering and submitting expense reports for the owner and office manager
- Setting up new hires in ExpenseWire
- Set up new vendors and retrieved W-9's as needed
Office Coordinator
Harbor Hospice
01.2022 - 04.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Office Coordinator
Service First Automotive Centers
11.2017 - 11.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Reconciled account files and produced monthly reports.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Completed bi-weekly payroll for 15-30 crews weekly
Education
High School Diploma -
Leon ISD
Jewett, TX05-2011
Skills
- Time management
- Organizational skills
- Performance management
- Communication
- Problem solving
- Attention to detail
- Calendar management
- Data entry
- Multi-tasking
- Problem solving
Timeline
Administration
Texas Fence
05.2022 - Current
Office Coordinator
Harbor Hospice
01.2022 - 04.2022
Office Coordinator
Service First Automotive Centers
11.2017 - 11.2020
High School Diploma -
Leon ISD
Similar Profiles
Gerardo MezaGerardo Meza
Co Owner of Fencing Company at Houston Texas FenceCo Owner of Fencing Company at Houston Texas Fence
Crawford JonesCrawford Jones
Fence Contractor / Carpenter at TEXAS STAIN AND FENCEFence Contractor / Carpenter at TEXAS STAIN AND FENCE
Paul WrightPaul Wright
Warehouse Worker at Mt. Hope FenceWarehouse Worker at Mt. Hope Fence