Summary
Overview
Work History
Education
Skills
Timeline

Shiela King

Deerfield Beach,FL

Summary

Highly-qualified Housekeeping Supervisor offering years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Innovative Job Title with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

5
5
years of professional experience

Work History

Housekeeper Manager

Penn Florida
11.2021 - Current
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Increased employee performance through effective supervision and training.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Evaluated employee performance and developed improvement plans.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored staff performance and provided feedback to drive productivity.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Developed and implemented staff recognition programs to motivate and reward employees.

Housekeeping Cleaner

Warne family
Boca Raton, FL
06.2019 - Current

Housekeeping Cleaner

Barbu family
Boca Raton, FL
11.2019 - 04.2021

Education

Associate Of Business Administration -

Northwest Samar State University , Philippines

Malaga National High School, Philippines
03.2009

Skills

  • Strong leadership
  • Time management
  • Computer literacy
  • Staff training

Timeline

Housekeeper Manager - Penn Florida
11.2021 - Current
Housekeeping Cleaner - Barbu family
11.2019 - 04.2021
Housekeeping Cleaner - Warne family
06.2019 - Current
Northwest Samar State University - Associate Of Business Administration,
Malaga National High School - ,
Shiela King