SHIELA KRAFT YBANEZ
Burien
Summary
To pursue an organization that would enhance my skills and enable me to achieve both personal and organizational goals.
Overview
15
15
years of professional experience
Work History
Aerospace Assistant Account Manager
BOYD GMN
09.2024 - Current
Aerospace Process Engineer
BOYD GMN
06.2022 - Current
Printer Assistant / Screen Printer / Aerospace Pre-Production Coordinator
GM Nameplate
01.2015 - 07.2021
- Read product work order to ensure an understanding of the work order specifications so inspection criteria can be applied consistently to products related to that order.
- Inspect printed parts for quality, color and consistency identifying any irregularities according to the order specifications. Read, understand and follow GMN quality procedures, change control and accurate ticket documentation at all times to ensure that the GMN's quality standards are met.
- Responsible for proper set-up of screen printing pressure to ensure proper registration, ink viscosity, color and print quality per work instructions.
- Read and understand production orders. Responsible for meeting established productivity / performance on all jobs.
- Perform document review to ensure that the Aerospace order is in compliance with the drawing, marker page or parts list requirement and matches the film tool.
- Check film tool and digital data using calipers, scales, Adobe Acrobat Pro to ensure they are within specifications.
- Review marker pages, drawings and parts list on the supplied drawing system to ensure that we are building to the most current drawing requirement.
Check In Agent / Transfer Sales
TMS Gateway (Intercruises)
05.2011 - 09.2018
- Worked as a team member performing checking in the guests and verify complete documents.
- Assist people with special needs (wheelchair) requests.
- Perform transfer sales for guests that need transportation.
Customer Care Assistant / Click to Chat
Xerox Inc. (Virgin America Airline)
01.2012 - 12.2013
- Manage flight status and information about gate change over the airports system.
- Respond politely to passenger complaints regarding ticket and baggage handling.
- Provide accurate and appropriate information in response to customer inquiries.
Education
Licensed Esthetician -
Evergreen Beauty College
05.2021
Bachelor of Science - Computer Science
Cebu Doctors College
03.2004
Bachelor of Science - Information Technology
University of San Carlos
03.2002
High School - undefined
Royal Oaks International School
01.2000
Skills
- MS OFFICE
- Sabre
- Oracle
- Ability to prioritize and multitask to meet deadlines
- Quick learner, self motivated and detail oriented
- Excellent interpersonal skills and proficient in computer
Timeline
Aerospace Assistant Account Manager
BOYD GMN
09.2024 - Current
Aerospace Process Engineer
BOYD GMN
06.2022 - Current
Printer Assistant / Screen Printer / Aerospace Pre-Production Coordinator
GM Nameplate
01.2015 - 07.2021
Customer Care Assistant / Click to Chat
Xerox Inc. (Virgin America Airline)
01.2012 - 12.2013
Check In Agent / Transfer Sales
TMS Gateway (Intercruises)
05.2011 - 09.2018
Bachelor of Science - Computer Science
Cebu Doctors College
Bachelor of Science - Information Technology
University of San Carlos
High School - undefined
Royal Oaks International School
Licensed Esthetician -
Evergreen Beauty College