Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Shiela Reeve

Rodeo,CA

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pedro Gil St
  • St
  • Malate, Manila, )
  • EASON FOR LEAVING: company was under new management
  • OB DESCRIPTION:
  • Coordinate / Supervise various department on personnel requirements
  • Training Coordinator for orientations and development of trained employees
  • Places ads for vacant positions when necessary
  • Coordinates with different organizations for a job fair
  • Monitors the day-to-day activity of my staffs including deployment of newly hired employee
  • Checking of important documents for payroll submission
  • Submits our weekly and monthly issues / concern & accomplishment reports to the Human Resource
  • Anager.

Mechandising Execution Team Associate

The Home Depot
Hercules, CA
08.2018 - Current
  • Ensures the correct pricing of each item and correct wobbler are present in each bay
  • Makes sure that the item is currently sellable upon entering the on-hands quantity of the item
  • Makes sure that the display is available at all times and item is located on the right bay
  • Executing projects for each quarterly display season
  • Auditing each displays in each department at the start of the week and order displays needed for the location
  • Coordinates with Department Supervisors if there are pending bays for re-setting
  • Doing assigned task by the Supervisor / Store Manager / Manager on duty every now and then.

Head Cashier / Cashier

The Home Depot
Hercules, CA
02.2015 - 07.2018
  • 1
  • Responsible for opening registers / requesting money before the store opens or closing all registers after the store has closed, and sending money audits to the book keeping department
  • 2
  • Assist customers in transactions and help them answer their inquiries about products and services in the store
  • 3
  • Trouble shoots all registers and makes sure they are functioning properly including self check out machines and providing supplies needed in the front end, like register tapes, paper bags and other things needed during transactions
  • 4
  • Makes sure that all cashiers are on their designated areas, giving them breaks and lunch breaks
  • And makes sure that transactions runs smoothly in every customer
  • 5
  • Maintains a clean and organized front end for all customers and contractors
  • 6
  • Ensures loaders are available each time customers needed help
  • 7
  • Doing assigned tasks by the Supervisor / Manager On Duty / Store Manager every now and then.

CUSTOMER SERVICE SPECIALIST

JC PENNEY
Richmond, CA
04.2014 - 02.2015
  • Assist customers in shopping and giving them the best deals in store
  • Applying them for a credit card for extra discounts on their purchases
  • Check and verifies prices and deals for the customer inquiries
  • Ensures that the displays are neatly arranged accordingly in each department
  • Clearing out the fitting rooms and putting all the go backs on the floor

SALES TEAM MEMBER

Target
Pinole, CA
10.2013 - 04.2014
  • Greeting, assisting and helping guests
  • Doing quick pick ups and putting back all the displays on the selling floor from the fitting room
  • Check and verifies prices and deals for the guest inquiries
  • Putting up new displays and merchandise
  • Doing assigned task every now and then.

STORE ASSOCIATE

MACY'S INC
Richmond, CA
05.2011 - 04.2012
  • 94806)
  • EASON FOR LEAVING: give more quality time for my school
  • OB DESCRIPTION:
  • Greeting, assisting & helping customers with their purchases and helps them in making decisions for finding the right deals
  • Makes sure that fitting rooms are clean & ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
  • Maintains & organize floor presentations, and restocking them as needed
  • Receiving new merchandise shipments, and preparing them for the selling floor
  • Learning the company systems and procedures to enhance selling efficiencies and complete support duties.

TELEMARKETER / CALL CENTER AGENT

E- TELECARE GLOBAL SOLUTIONS, PB Com Tower
Ayala, Makati, Philippines
10.2007 - 03.2009
  • REASON FOR LEAVING: to process papers going to the U.S.A
  • JOB DESCRIPTION:
  • Making calls to subscribers and upgrading their phone & phone plans
  • Processing orders and providing additional information about their purchase online
  • Answering product related questions
  • Meeting the target sales for the day / week
  • Doing assigned task every now and then.

Education

Nursing Assistant in Nursing Assistant -

Martinez Adult Education
2012

Bachelor of Science - Industrial Psychology

Polytechnic University of the Philippines
1995

Skills

  • Employee Training
  • Distribution Support
  • Cost Control
  • Electronic Equipment Assembly
  • Work Order Review
  • Production Monitoring
  • Data Entry
  • Defect Identification

Certification

POS (5 years) Customer Service (10+ years) computer skills (10+ years) Human resources

Additional Information

  • POS skills. , Authorized to work in the US for any employer

Timeline

Mechandising Execution Team Associate

The Home Depot
08.2018 - Current

Head Cashier / Cashier

The Home Depot
02.2015 - 07.2018

CUSTOMER SERVICE SPECIALIST

JC PENNEY
04.2014 - 02.2015

SALES TEAM MEMBER

Target
10.2013 - 04.2014

STORE ASSOCIATE

MACY'S INC
05.2011 - 04.2012

TELEMARKETER / CALL CENTER AGENT

E- TELECARE GLOBAL SOLUTIONS, PB Com Tower
10.2007 - 03.2009

Pedro Gil St

Nursing Assistant in Nursing Assistant -

Martinez Adult Education

Bachelor of Science - Industrial Psychology

Polytechnic University of the Philippines

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Shiela Reeve