Shiela Mae Faciolan
Los Angeles,USA
Summary
Dynamic logistics coordinator with proven expertise at LE International, enhancing service reliability through strategic carrier relationships. Skilled in operational efficiency and event management, I excel in delivering timely reports and optimizing processes. Proficient in Microsoft Office, I combine strong analytical abilities with exceptional communication skills to drive organizational success.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
LE International
Alhambra, California
09.2021 - Current
- Developed and maintained relationships with carriers to enhance service reliability.
- Oversaw documentation processes on import and export for compliance with shipping regulations.
- Resolved logistical issues by communicating effectively with stakeholders and vendors.
Receptionist/Administrative Assistant
Fire Protection Group Inc.
Los Angeles, California
09.2019 - 08.2021
- Reviews and records employee timecard information in Sage to ensure payroll accuracy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed multi-line phone system, directing calls to appropriate personnel efficiently.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained organized filing system for client records and correspondence.
Academic Secretary
Treston International College
Taguig City, Philippines
06.2017 - 07.2018
- Executed calendar management for Dean and faculty to optimize appointment scheduling.
- Composed and delivered reports, agendas, memos, and presentations punctually.
- Developed an organized filing system through document scanning and categorization.
- Collaborated with internal teams and external agencies to improve operational processes.
- Assisted in event management for faculty and company by documenting and engaging with diverse vendors and stakeholders for student events.
- Supported accreditation processes by compiling necessary documentation promptly.
- Coordinated travel arrangements for faculty members attending conferences or other events.
- Answered telephone calls, responded to emails, and greeted visitors in a professional manner.
Education
AB Foreign Service - Diplomacy
Lyceum of The Philippines University
Manila05-2016
Skills
- Event management
- Research and analysis
- Business correspondence
- Administrative support
- Operational efficiency
- Microsoft Office proficiency
References
Available upon request.
Timeline
Logistics Coordinator
LE International
09.2021 - Current
Receptionist/Administrative Assistant
Fire Protection Group Inc.
09.2019 - 08.2021
Academic Secretary
Treston International College
06.2017 - 07.2018
AB Foreign Service - Diplomacy
Lyceum of The Philippines University