Laleh Shields
Rio Rancho,NM
Summary
Proven Lifeguard with extensive experience at City of Rio Rancho Aquatic Center, showcasing strong communication and leadership skills. Excelled in ensuring swimmer safety and providing exceptional customer service, significantly enhancing guest satisfaction. Certified in CPR, adept at team collaboration and problem-solving, committed to maintaining a safe and welcoming environment for all patrons.
Overview
1
1
year of professional experience
Work History
Lifeguard
City of Rio Rancho Aquatic Center
Rio Rancho, NM
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Lifeguard
City of Rio Rancho Aquatic Center
Rio Rancho, NM
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
K12 Online High School in NM
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Team collaboration
- CPR and AED training
- CPR certified
- Team bonding
- Safety training
- Teamwork and collaboration
Timeline
Lifeguard
City of Rio Rancho Aquatic Center
05.2024 - 08.2024
Lifeguard
City of Rio Rancho Aquatic Center
05.2023 - 08.2023
K12 Online High School in NM