Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shiella Pablico

Stockton,CA

Summary

Licensed Senior Psychiatric Technician with extensive experience in psychiatric medication services, patient care coordination, and mental health support. Proven success in developing and implementing treatment programs, de-escalation techniques, and medication administration. Bringing strong analytical thinking, crisis management, and regulatory compliance expertise to advance patient care and team collaboration.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Licensed Senior Psychiatric Technician

San Joaquin County Behavioral Health Services
10.2015 - Current

• Works closely with the assigned Children and Youth Services (CYS) psychiatrist, the Correctional Health Services (CHS) and the CYS Mental Health team to ensure that youth receive appropriate psychiatric medication services.

• Participates as a member of a treatment team in developing and implementing individual and group treatment programs for clients.

• Monitoring the patient’s progress throughout the treatment

• Apply routine psychiatric nursing care to mentally ill or emotionally disturbed patients

• Helping mentally or emotionally impaired patients; taking histories and vital signs

• Put patient treatment strategies from psychiatrists and mental health professionals into effect

• Noting any differences in the patient’s mental and physical health

• Noting any reactions to medications prescribed to the patient

• Participates in meetings with Correctional Health Nurses in order to facilitate more team work.

• Provides professional general and psychiatric care to clients; monitors clients’ activities; assists clients to follow prescribed treatment plans.

• Observes clients physical conditions and behavior; evaluates clients’ progress; reports significant changes to professional staff; records clinical notes on clients.

• Face-to-face, written and telephone communication with the psychiatrist regarding youth symptoms and medication reactions

• Receiving and processing verbal orders

• Obtaining Informed consents from youth’s guardian.

• Facilitating the JV220 process if required.

• Ensuring client/guardian receive medication education, side effects, and related possible complications.

• Assisting families and care providers in monitoring and administering medications.

• Works closely with the BHS team and client’s guardians/social workers/probation officers/group homes in preparing for clients discharge, processing release medications, and follow up appointments when the detained clients leave JJC.

• Reviewing clients’ charts to ensure that the necessary documents such as JV220, Informed consents, treatment consents, and Releases of Information forms are up to date.

• Assists in the training of new Psychiatric Technicians.

• Assists manager in writing detailed procedures for Psychiatric Technicians stationed at JJC.

• Follows directives and clearly communicates issues or concerns appropriately to supervisor or manager

• Establish and maintain effective working relationships with others.

• Keeps work area well organized and clean.

• Mentored newer psychiatric technicians in best practices for compassionate care provision, contributing to a positive work culture within the facility.

  • Demonstrated adaptability by adjusting approaches based on individual patient needs, preferences, or cultural backgrounds while maintaining professional boundaries.
  • Reduced crisis situations through effective communication and de-escalation techniques.
  • Provided comprehensive care to acutely ill psychiatric patients, addressing both physical health needs and mental health symptoms.
  • Documented daily progress notes for accurate record-keeping and informed decision-making in ongoing treatment planning.
  • Assisted psychiatrists with medication administration, ensuring accuracy and timeliness for optimal patient outcomes.
  • Collaborated with other healthcare professionals to coordinate care plans that addressed the holistic needs of each patient.
  • Managed crises effectively using nonviolent intervention techniques when necessary to ensure the safety of all involved parties.
  • Promoted a safe and therapeutic environment through consistent monitoring of patients and adherence to facility policies and procedures.
  • Contributed to the development of facility-wide protocols and procedures for improved patient care and staff efficiency.
  • Offered emotional support to family members of psychiatric patients, providing education on diagnoses, medications, and available resources.
  • Participated in continuing education opportunities to stay current on industry trends and broaden skillset for improved patient care delivery.
  • Developed strong rapport with patients by exhibiting empathy, active listening skills, and genuine concern for their wellbeing.
  • Supported patients'' recovery process by conducting group therapy sessions focused on mental health education, coping skills, and self awareness.
  • Improved interdisciplinary team collaboration by actively participating in treatment team meetings and sharing relevant information.
  • Enhanced patient well-being by developing and implementing individualized treatment plans.
  • Coordinated with external agencies such as community mental health providers or social services, ensuring a smooth transition for patients upon discharge.
  • Evaluated the effectiveness of treatment plans by regularly reviewing progress notes, updating goals as needed, and discussing outcomes with relevant team members.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Assessed patient progress and reported changes to supervising physician.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Assisted with medication administration and counting and pouring medications.
  • Administered patient medications and tracked dosages.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.

Grower Accounting

Felix Costa & Sons
05.2012 - 09.2015
  • Demonstrated adaptability when handling changes in seasonal demands, adjusting work schedules accordingly while maintaining attention to detail throughout inspections.
  • Maintained accurate records of inspection results, ensuring traceability and accountability within the supply chain.
  • Identified areas for improvement through regular assessment of equipment performance, recommending adjustments as needed.
  • Promoted a positive work environment, fostering a strong sense of teamwork and camaraderie among fellow inspectors.
  • Ensured product safety by adhering to strict food safety regulations during inspections.
  • Provided training to new hires on proper inspection procedures, ensuring consistency in quality assessment across the team.
  • Played a crucial role in reducing customer complaints related to product quality, addressing concerns proactively before they reached end consumers.
  • Improved cherry quality by conducting thorough inspections and identifying defects.
  • Increased efficiency in the inspection process by streamlining workflows and implementing time-saving techniques.
  • Supported decision-making processes by providing detailed reports on cherry quality to supervisors and management.
  • Contributed to continuous improvement initiatives, offering insights based on inspection findings to enhance overall production standards.
  • Facilitated smooth operations at packing facilities by providing accurate information on cherry quality, enabling informed decisions about packing requirements.
  • Reduced waste and increased profitability with careful examination of cherries for optimal ripeness and freshness.
  • Upheld company reputation for high-quality products by consistently meeting stringent industry standards during inspections.
  • Enhanced cherry shelf life with timely inspections and prompt communication of any issues found during the process.
  • Streamlined communication between departments, sharing essential information regarding cherry conditions with relevant parties swiftly and effectively.
  • Enhanced team productivity by providing guidance and support to fellow inspectors, fostering a collaborative work environment.
  • Trained line personnel on quality control procedures.
  • Informed management of concerns with production operations.
  • Completed and processed paperwork and reports outlining proper and improper operations.
  • Assessed agricultural products for quality control and contamination.

Seasonal Field Office Administrator

SMX Management, LLC
11.2014 - 07.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reconciled account files and produced monthly reports.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.
  • Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
  • Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
  • Enhanced customer service by developing feedback system that addressed client concerns promptly.
  • Assisted in creation of performance reports, providing insights that informed management decisions.
  • Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
  • Supported onboarding process for new hires, facilitating smooth transition into team.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Med Tech /Activity Director's Assistant

Golden Haven (RCFE)
10.2008 - 10.2014
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Administered medications and performed basic and advanced patient assessments.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Improved communication between departments by initiating regular updates on test status and availability of results.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Facilitated cross-training opportunities among colleagues to promote skill diversification and increased capacity for handling diverse caseloads.
  • Continuously improved skills through ongoing education and professional development courses.
  • Facilitated patient understanding and comfort during procedures, enhancing patient experience and satisfaction.
  • Participated in continuing education to remain current with advancements in medical technology and techniques.

Education

Psychiatric Technician - Nursing

San Joaquin Delta College (SJDC)
Stockton
12.2011

Skills

  • Psychiatric assessment
  • Mental Health Evaluation
  • Stress Management Strategies
  • Suicide Risk Assessment
  • Clinical Documentation
  • Patient Care Coordination
  • Behavioral Management
  • Emotional Regulation Techniques
  • Multidisciplinary team collaboration
  • Cognitive behavioral therapy
  • Group therapy facilitation
  • Individual Counseling
  • Treatment Planning
  • Psychoeducation Delivery
  • Family Support Coordination
  • Problem-solving strategies
  • Vital Signs Documentation
  • Direct Patient Care
  • Mental Health Support
  • Incident Reporting
  • Treatment management
  • De-Escalation Techniques
  • Behavior monitoring
  • Patient Assessment
  • Emergency Response
  • Family Education
  • Patient Rapport
  • Multidisciplinary Collaboration
  • Regulatory Compliance
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Behavior Observation
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Behavioral support
  • Decision-Making
  • Relationship Building
  • HIPAA Requirements
  • Vitals monitoring
  • Team building
  • Task Prioritization
  • Self Motivation
  • Medication Administration
  • Analytical Thinking
  • Care Coordination
  • Employee Training
  • Goal Setting
  • Professionalism
  • Interpersonal Communication
  • Encouragement and Motivation
  • Crisis Intervention
  • Time management abilities
  • Continuous Improvement
  • Behavioral Health
  • Adaptability
  • Written Communication
  • Mental Health Assessment
  • Crisis Management
  • Activities of Daily Living ADL Assistance
  • Professional Demeanor
  • Problem-solving aptitude
  • Intake Assessment
  • Progress Documentation
  • Rapport Building
  • Medical Records Maintenance
  • Indirect Patient Care
  • Coordinating Care

Certification

Psychiatric Technician

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Licensed Senior Psychiatric Technician

San Joaquin County Behavioral Health Services
10.2015 - Current

Seasonal Field Office Administrator

SMX Management, LLC
11.2014 - 07.2015

Grower Accounting

Felix Costa & Sons
05.2012 - 09.2015

Med Tech /Activity Director's Assistant

Golden Haven (RCFE)
10.2008 - 10.2014

Psychiatric Technician - Nursing

San Joaquin Delta College (SJDC)

Psychiatric Technician

Shiella Pablico