Shifa Mohamad Kassim
Milwaukee,WI
Summary
Dynamic and detail-oriented professional with experience at Amazon Fulfillment Center, excelling in packaging and labeling. Proven problem-solver with strong team collaboration skills, enhancing operational efficiency and client satisfaction. Recognized for leadership in fast-paced environments, consistently delivering results through clear communication and meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
Fort Wayne, IN
11.2025 - Current
- Facilitated efficient inventory management by accurately labeling and systematically organizing products.
- Coordinated with team members to optimize order processing and ensure on-time delivery of shipments.
- Responded effectively to evolving demands and responsibilities in a high-paced warehouse setting to ensure operational efficiency.
- Facilitated timely shipment of orders through meticulous picking, packing, and labeling of merchandise.
Client Support Associate
Ethereal Consulting
Fort Wayne, IN
07.2025 - 09.2025
- Facilitated timely communication with clients to address inquiries and resolve issues, enhancing overall satisfaction.
- Responded swiftly to shifting client demands, ensuring seamless service delivery in a fast-paced setting.
- Delivered targeted training sessions to enhance client understanding of product features and benefits during onboarding.
- Engaged in continuous learning initiatives to deliver informed assistance to clients.
Store Associate
Satin Dream Fashion
Malaysia
01.2021 - 01.2022
- Assisted customers with product selection and provided personalized recommendations.
- Maintained merchandising standards, ensuring store displays were appealing and aligned with brand guidelines.
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to restock inventory, enhancing product availability for customers.
Skills
Packaging and labeling
Attention to detail
Problem-solving
Team collaboration
Wrapping and boxing
Leadership and team building
Self-motivated and disciplined
Clear communication
Languages
English
Native or Bilingual
Burmese
Native or Bilingual
Malay
Native or Bilingual
Chinese (Mandarin)
Limited Working
French
Elementary
Timeline
Warehouse Associate
Amazon Fulfillment Center
11.2025 - Current
Client Support Associate
Ethereal Consulting
07.2025 - 09.2025
Store Associate
Satin Dream Fashion
01.2021 - 01.2022